How do I sign up?
Rave Guardian is a free mobile safety app made available by the Augusta University
Police Department and is easy and quick to use! Download the Rave Guardian mobile
app in iTunes or the Google Play store.
Select “Augusta University” as the school / agency and fill out your user profile.
Who should use the Rave Guardian App?
The app is available as a free download for all Augusta University students, faculty and staff. In addition, Augusta University parents may download Rave Guardian to receive timely alerts and notifications.
What kinds of information should I report?
Augusta University students, faculty and staff are encouraged to use the Rave Guardian app to communicate with University Police about any issues, concerns or questions related to campus safety and security. The app may be used to inquire about policies and best practices for getting help for a friend, reporting vandalism, suspicious activity or any other issue related to conduct and well-being.
Who receives my reports and information?
Information submitted is monitored 24/7 by the University Police. In case campus safety requires further information on any report, the University Police will follow-up and live chat with the user.
What happens if I send a report in the wrong category?
University Police can easily re-categorize reports, so users don’t need to worry if they mistakenly select the wrong category. If you are unsure which category the report falls into, select “Other”.
Do I have to provide picture, video, or audio evidence?
No. While users are encouraged to provide picture, audio or video evidence when sending in reports, they are only advised to do so if the circumstances are safe.
What if a report I send turns out to be a mistake?
Users will not be penalized for making claims that turn out to be untrue. So long as reports aren't purposefully and falsely claimed, people are encouraged to share information with police.
How does the anonymous feature work?
Users can send in tip reports using the anonymous feature if they are not comfortable with disclosing their identity. University Police will not be able to see who the report is coming from if this is activated.
Does Rave Guardian replace 911?
No. When faced with an emergency situation, Augusta University Police recommend and
promote dialing 911. The aim of the Rave Guardian app is to provide a new channel
to report non-emergency information and crimes to the University Police Department.
If in an emergency situation (on- or off-campus), Rave Guardian has a 911 distress button. When calling 911 using Rave Guardian, University Police will receive greater information and intelligence in order to provide assistance faster. University Police will receive the caller’s GPS coordinates and emergency contact information; ensuring dispatchers and officers respond more efficiently and quickly.
When should I call Campus Police over 911?
For any emergency that is time-sensitive and poses risk to life and health, 911 should always be called. Otherwise, University Police can be called for other non-emergencies and to provide general information and requests.
How could I use Rave Guardian in an emergency?
So long as users have the capacity to make voice calls, we encourage anyone in an emergency to always call 911. If a user is unable to make a direct call due to situational or technical issues, or if they must be discrete, then users may use the “Submit A Tip” feature and start a live two-way chat with University Police.
Should I put my medical information into the app?
Providing medical information in the app will give Augusta University Police a good understanding of any existing medical conditions you may have. This extra information may be the key to a life saving effort by medical personnel and the first responders.
What will you do with my data?
Rave Guardian respects the privacy of individuals and law enforcement agencies. Data will only be analyzed in aggregate form once individual information is scrubbed and anonymized. Evidence information belongs solely to the law enforcement agency for which it was designated.