RAVE Guardian is a FREE Smartphone-based security application that allows users to call 911, call Augusta University Police, set up a timed virtual escort, notify specific people about their status and location, and text Augusta University Police about security threats or other problems.
RAVE Guardian is connected with our JagAlert system, and you can also receive emergency notifications within the RAVE Guardian App. For more information on JagAlert, or to update your contact details click here:
On your Smart device, search your app store for the RAVE Guardian application developed by RAVE Mobile Safety. Download the application to your Smart device.
Enter your augusta.edu e-mail address.
Enter Your Basic Information to include (1) first name, (2) last name, (3) preferred e-mail address, and (4) your mobile number.
Verify the mobile carrier listed is accurate for your device. If not, select your carrier from the list of carriers provided.
RAVE will send a 4-digit confirmation code to the mobile number you entered on the account creation page. This process is used to validate the mobile number provided.
The application is available for use by all currently registered Augusta University students and current employees of Augusta University and Augusta University Health. Subscribers to the application must use an Augusta University email address to logon.
You can directly access all of the Augusta University features from the home page of the app. The HOME PAGE access screen includes More Information, Inbox, Safety Timer, Submit Tip, Call AU Police, and Non-Emergency Call. This will be the starting point for all functions within the RAVE Guardian App.
Start by setting up your user profile. RAVE Guardian allows users to build a unique user profile that first responders and police will use to help you. Take your time with this step. The more information you provide the better the response.
Access the user profile by selecting the “MY ACCOUNT” icon on the home screen. The “My Account” screen will appear. You can add (1) a current photo, (2) your basic identifying information like address, phone numbers, etc., (3) emergency contact information, (4) information about your home and vehicles, and (5) even provide details about your pets. The process takes about 10 minutes but it is worth the time because you never know what piece of information will help you in the event of an emergency.
You can set your SAFETY TIMER by picking the appropriate time and your Guardian or Guardians from the menu. You can even use your phone’s native speech-to-text tools to set the Safety Timer status. The Safety Timer button on the home screen shows your active Safety Timer. Tapping the Safety Timer button brings you to the Safety Timer screen where you can deactivate your timer or update your status.
When you tap the “NON-EMERGENCY CALL” Button – you will confirm that you want to call AU Police and, when you tap “Call AUPD”, the call will be made without sending alerts or GPS Coordinates. This is useful, in the event that you have a question, or need to speak with a member of the department.
When you tap the “CALL AU POLICE” button you will confirm you want to call the Police and the call will be made directly to AUPD dispatch. If you have allowed the Guardian App access to location services the advantage to calling AU Police through the App is the AU Police Department will have access to your GPS coordinates and your safety profile. This means even if you cannot talk, the police have your location and will be able to locate you quickly.
The "SUBMIT TIP" button is on the home screen. Choosing a category communicates the nature of your tip to AU Police. The app allows you to choose whether or not to send anonymously. Replies to a tip conversation appear in your Inbox.
The Inbox feature provides the user with access to all active app sessions, including your Safety Timers, Safety Timers in which you are an active Guardian, and any tip sessions. Tapping any notification shows more detail. You can also preview the Inbox by swiping left on the home screen.
The More Information button leads to the Augusta University Police Department website, and a FAQ section for RAVE Guardian.