Business Office, campus Contractor ID Badging, and Key Control Overview

Roxie Bush is the Business Manager in charge of budgeting and financialplaceholder planning over the Augusta University Police Department. Ms. Bush is also responsible for the Campus Contractor ID Badging / Key Control Office. Donna Branan is the Administrative Assistant of the Business Office and the Administration Division. Mrs. Branan is in charge of maintaining administrative scheduling and employee work hours.  Jennifer Benning is the Key Control Specialist of the Campus Contractor ID Badging / Key Control Office.

 The Campus Contractor ID Badging / Key Control Office is responsible for:

  • Coordinating the issuance and retrieval of keys for all employees and students with Facilities Management Division's Lock Shop.
  • Maintain the room access database, which contains restricted access information for rooms that are not on the electric access system and are restricted to key issuance.

 

 

 

 

 

 

For Information on Employee and Student Badging please visit

https://www.augusta.edu/jagcard/

Contractor Access


 CONTRACTOR INSTRUCTIONS AND FORMS

The following form may be printed, completed, and returned to the Campus Contractor ID Badging / Key Control Office for processing:

Employee Key Issuance and Access Restriction 


KEY ISSUANCE INSTRUCTIONS AND PROCEDURES

To request a Augusta University Key, the employee must complete a Key/Access Card Request form, obtain the appropriate signatures on the form, then fax the form to the appropriate Lock Shop ( Augusta University Campus or Health, Inc.). Once the order has been filled, the key is forwarded to the Contractor Badging & Key Control Office for distribution. Employees are notified by e-mail or telephone that the key is ready for pick up. Please visit www.augusta.edu/facilities/keyrequest for more information.

ALL Keys must be picked up within 30 days or they will be returned to the Lock Shop and placed back into inventory.

 

ROOM ACCESS/RESTRICTIONS AND PROCEDURES

The Augusta University Police Department maintains room access restriction files. Management personnel may elect to have access to areas they are responsible for restricting. However, planning is essential for restricted access to be effective.

Please read the following information before requesting restrictions, or a change in your current restriction status.

The person responsible for the management of a given area should prepare a copy of the room access request form. When a request is made to open a door within a building, the Augusta University Police Dispatcher takes the name of the caller and enters the door number into our room restriction database. If the room is not listed, the person is allowed entry after the officer answering the call checks the person's Augusta University picture identification badge to ensure current Augusta University employment. Other forms of ID will not be accepted. If the room is restricted, the room number triggers the display of a data screen which lists authorized users and contact persons. Access is not granted unless the caller's name is one of those listed. The Dispatcher will not give the caller the names of persons allowed access. Additionally, unless some type of urgent situation exists, the Dispatcher will not disturb the person(s) responsible for granting access. As you can see, it is essential that management personnel responsible for keeping access lists updated do so in a timely manner. The Augusta University Police Department will send out update reminders twice per year. Furthermore, if a department vacates an area, it is necessary to notify the Augusta University Police Department to discontinue access restriction to the vacated area. Otherwise, access will be denied to the new tenants should they request after hours entry.

Individual rooms MUST be considered when planning Room Access / Restrictions. For example, if the goal is to restrict access to an entire suite of offices, then it is insufficient to merely specify the main entrance door to the suite. Interior doors must also be specified. The reason for this is that an unauthorized person could request access to an interior door, the main entrance (restricted door) would then NOT show up on the display screen, and entry would then be granted to the unauthorized person. Remember, the control system is based on door numbers, NOT department or section names.

A Room Access Restriction Form is available for duplication on this website for your convenience.

 

SERVICE LOCATION

The Campus Contractor ID Badging / Key Control operates one office on the Augusta University Campus: The Main Office is located in the Annex II building, room HT-1147.

 

HOURS OF OPERATION

Office Hours: 7:00 AM - 3:30 PM, Monday - Friday (EST)
Key Issuance / Clearance Hours: 12:00 PM (Noon) - 3:00 PM, Monday - Friday (EST)
Campus Contractor ID Badging Hours: 7:00 AM - 3:00 PM, Monday - Friday (EST)
Holiday Hours: CLOSED

Frequently Asked Questions 


1. How do I get keys to an area?

You should complete a Key Request Form, obtain the appropriate signatures on the form, and fax it to the appropriate Lock Shop (Campus or Health Inc.). Once the order is filled, the key is forwarded to Augusta University Police Department Campus Contractor ID Badging / Key Control Office. Employees are notified by e-mail or telephone that the key is ready to be picked up. Please note, however, that keys must be picked up within 30 days, or they will be returned to the Lock Shop to be returned to inventory.

2. I have a key I no longer need. Can I just give it to my supervisor?

No! You must turn your keys in to the Augusta University Police Department Campus Contractor ID Badging / Key Control Office (HT 1147). Keys are issued to individuals, and remain in their names until returned to the Key Control Specialist. If you fail to turn your keys in, they will remain on your record and you will have to pay for them should you terminate.

3. The locks in my area have been changed, and I have a new key. Can I throw the old key away?

No! A key that has been removed from your area may be utilized in another area. These keys are the property of the State of Georgia, and should not be disposed of. Also, the key remains in your name until you return it to the Augusta University Police Department Key Control Specialist (HT 1147). Keys are issued to individuals, and remain in their names until returned to the Key Control Specialist. If you fail to turn your keys in, they will remain on your record and you will have to pay for them should you terminate.

4. I've lost a Augusta University key assigned to me. What do I need to do?

Contact Public Safety immediately (1-2911). In accordance with Augusta University Policy 1.6.24, you will be required to pay for the lost key. Come to the Augusta University Police Department Campus Contractor ID Badging / Key Control Office (HT 1147) to handle this through payroll deduction.

5. I will need to utilize contractors or temporary staff on my next project. What do I do to obtain an ID Badge / Card for them?

Complete the Background Check Form and e-mail it to the Key Control Specialist at badgingandkeycontrol@augusta.edu. Once the proper checks are done, the Key Control Specialist will notify you so that the person may come to the office to obtain an ID Card. Please submit your paperwork and allow a minimum of 24 hours to obtain the proper checks.

6. I just swapped offices with my co-worker. Can we just swap keys?

No! Keys are issued to individuals, and remain in their names until returned to the Augusta University Police Department Key Control Office. Please contact the Key Control Office for information regarding key transfers (706-721-6287 or via e-mail).

7. I'm a terminating employee. Can I just give my keys to my supervisor or leave them in my desk for the next person?

No! Keys are issued to individuals, and remain in their names until returned to the Augusta University Police Department Key Control Office. Please contact the Key Control Office for information regarding key transfers (706-721-6287 or via e-mail). If you prefer, you may contact Key Control prior to your termination date to obtain a listing of keys assigned to you to expedite your clearance process.

8. I paid for a lost key and now I've found it. What can I do?

Return the found key to the Augusta University Police Department Campus Contractor ID Badging / Key Control Office (HT 1147). If a refund is applicable, a check will be mailed to your requested address.