Professional Standards and Training Overview

Major Eugene Maxwell is in charge of Professional Standards and Training Division. Officer ZizzamiaMajor Maxwell is responsible for conducting all internal affairs investigations, as well as training and accreditation oversight.  The mission of internal affairs is to ensure thorough fact-finding investigations are conducted to provide honesty and accountability to the citizens we serve.  It is only through these actions that we will continue to maintain the public's trust. 

In order to serve you better, we welcome your comments, suggestions, constructive criticism or complaints, including complaints against specific officers. All complaints will be investigated thoroughly, and appropriate corrective action will be taken when warranted. 

Our officers take pride in their work and appreciate positive feedback from the community. If you would like to recognize an officer for outstanding performance or provide suggestions, constructive criticism or file a complaint, please use one of the following options:

There are numerous ways you may submit your views of our service to this Department:

  1. You may telephone the Department at (706) 721-2914 and ask to speak to a member of the command staff.
  2. You may come to Augusta University Police Department Headquarters at any time to speak with a supervisor.
  3. You can download one of the forms below and email it to  or you can mail it to:

Augusta University Police Department, 524 15th Street, Augusta, GA  30912

Download the Citizen Complaint form here: Complaint Form

Download the Commendation form here: Commendation Form

We appreciate your comments as they assist us in providing the highest quality service to the members of our community.


Headed by Lieutenant Katryne Potts, the Training Division has one of the most critical functions in law enforcement. Our greatest responsibility in law enforcement is to the public. We accomplish this through a furtherance of education and training of our employees. It is our duty to ensure our employees receive the most innovative and current training available.  We must remain diligent in striving to stay current with ever-changing laws.  Our goal is to provide the citizens we serve with the best trained, most highly skilled, and ethical public servants possible. 

The Augusta University Police Department Training Division ensures all employees of the department receive critical training that meets or exceeds the guidelines of the Georgia Police Officer Training and Standards Council.  Our training will also meet or exceed the Governor’s Public Safety Initiative, the University System of Georgia’s policing in a Higher Education Environment curriculum, and current Departmental goals and objectives. 

What kind of training do our officers have?

All Augusta University Police Officers are basic mandate certified, some have additional training such as:

  • Crisis Intervention Team Training
  • Cultural awareness
  • De-Escalation options for gaining compliance 
  • A.L.E.R.R.T. (Active Shooter Training)
  • Judgmental use of deadly force 
  • Police legitimacy, procedural justice, & community relations
  • And many more varied from officer to officer

State of Georgia Law Enforcement Certification

State Certification Logo

Kymyetta E. Turner, Police Operations Specialist, works diligently to ensure compliance with all standards by requiring the proper paperwork is compiled and submitted for review on a regular basis. Conducting these reviews maintains compliance with certification standards and ensure we operate with the most current policies and procedures. Kymyetta Turner is also responsible for keeping members of the Augusta University Police Department properly equipped to carry out the mission of the Police Department and Augusta University.

The Professional Standards Division is the driving force behind our certification efforts. We recognize we must adhere to the highest levels of professionalism and service delivery. To that end, the Augusta University Police Department follows the Georgia Chief's of Police State Certification and the Governor’s Public Safety Initiative programs as road maps to that professionalism.

Adhering to the standards of state certification gives reality to the notion that we follow the best practices of our industry. Only through relentless scrutiny of our policies, procedures and practices, through the lenses of certification, do we realize our dream of providing the best law enforcement services possible to all of our community and visitors.


We believe certification is a vital part of ensuring our department lives up to our Mission, Vision and Core Values