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Our goal is to provide innovative, robust, and secure services that educate and inspire students, empower clinicians, educators, researchers, and administrators, and ultimately advance learning, discovery, and care. 

Under the leadership of Chief Information Officer Dr. Michael Casdorph, Information Technology strives to provide stable, reliable, and secure IT access for students, faculty, staff, clinicians, patients, researchers, and visitors. As the central IT service provider for Augusta University and many of AU Health's IT services, IT is responsible for Augusta University's most critical IT resources including the wired and wireless network; email, telephone, and online collaboration services; information security; software licensing; and a host of other systems and applications. 


Need Help?

 Online Service Portal
 One Stop Help
University: 706-721-4000
Health System: 706-721-7500


Quick Start Guides

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Being successful means having the right tools
Man Staff

Faculty & Staff

Digital resources for employees
Women Doing Research


Technology and support for researchers

IT Services

Accounts & Passwords

NetID eligibility, quotas, and requesting new access

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Applications & Software

List of applications and software approved for use by the University

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Secure, cloud-based file-sharing and storage service

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Setup, securing, and list management for email

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Web Services

Support for websites on,, myAugusta

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Duo's two-factor authentication is required for security

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Work with IT

Start your career in a fast-growing field at one of the area's largest employers.

Augusta University IT needs people who are inquisitive, driven, creative, passionate about technology, and willing to work hard. Add your skills to help grow Augusta University and your technology experiences.


News & Updates

photo from article Augusta University honors service milestones of employees

Augusta University honors service milestones of employees

For the first time since 2019, Augusta University held its Employee Service Recognition celebration in person. The university’s Human Resources department recognized the service milestones of 600 employees through four ceremonies held on Oct. 5 and Oct. 10. Dena Pickett, director of employment services, thanked employees for furthering the university’s mission at each ceremony. “Your […]

Four people stand in front of a wall with the words "Information Technology" while holding an award.

Augusta University recognized for cybersecurity efforts with the prestigious CSO50 Award

Augusta University was recently recognized with the 2023 CSO50 Award, given to organizations and individuals for their exceptional cybersecurity and thought leadership contributions to the field.

man smiling in front of projector

Augusta University adjunct professor offers mentorship and guidance to cyber students through new role 

After dedicating nearly a decade of his life to the U.S. Navy, Cory Singleton, PhD, was looking for a chance to expand his horizons, particularly in the realm of cybersecurity. His search led him to Augusta University's Cyber Defender certificate program.

interior shot of a computer lab

Be cyber smart: October marks 20th Annual Cybersecurity Awareness Month

October marks the 20th anniversary of National Cybersecurity Awareness Month, a dedicated month for the public and private sectors to work together to raise awareness about the importance of cybersecurity.

Get IT Support

Online Service Portal

Submit a ticket for support or search the knowledgebase

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Phone Support

University: 706-721-4000 (1-4000)
AU Health: 706-721-7500 (1-7500)

IT Help Desks

Walk-up, in-person technical support for basic IT support concerns

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