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Our goal is to provide innovative, robust, and secure services that educate and inspire students, empower clinicians, educators, researchers, and administrators, and ultimately advance learning, discovery, and care. 

Under the leadership of Chief Information Officer Dr. Michael Casdorph, Information Technology strives to provide stable, reliable, and secure IT access for students, faculty, staff, clinicians, patients, researchers, and visitors. As the central IT service provider for Augusta University and many of AU Health's IT services, IT is responsible for Augusta University's most critical IT resources including the wired and wireless network; email, telephone, and online collaboration services; information security; software licensing; and a host of other systems and applications. 


Need Help?

 Online Service Portal
 One Stop Help
University: 706-721-4000
Health System: 706-721-7500


Quick Start Guides

Wman Student Smiling


Being successful means having the right tools
Man Staff

Faculty & Staff

Digital resources for employees
Women Doing Research


Technology and support for researchers

IT Services

Accounts & Passwords

NetID eligibility, quotas, and requesting new access

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Applications & Software

List of applications and software approved for use by the University

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Secure, cloud-based file-sharing and storage service

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Setup, securing, and list management for email

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Web Services

Support for websites on,, myAugusta

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Duo's two-factor authentication is required for security

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Work with IT

Start your career in a fast-growing field at one of the area's largest employers.

Augusta University IT needs people who are inquisitive, driven, creative, passionate about technology, and willing to work hard. Add your skills to help grow Augusta University and your technology experiences.


News & Updates

a woman with a suitcase is on her phone

Traveling abroad? Make sure to update your DUO information

Traveling abroad for vacation this summer? Submit your DUO International Access request before you go to ensure you have access while out of the country.

American flag flying

Augusta University Information Technology honors veterans with lunch

“The military provides individuals with physical, academic, and skills training and teaches them to work well as a team," said Michael Casdorph, EdD, chief information officer at Augusta University.

students sitting at a table

Augusta University community reflects on National Coming Out Day, LGBTQ acceptance

October is LGBT History Month in the United States, and one of the month’s most prominent recognitions is National Coming Out Day on Oct. 11.

interior shot of a computer lab

Augusta University’s SIEGE CyberOps provides cybersecurity services throughout Georgia

“This latest iteration of our cybersecurity work exemplifies Augusta University’s commitment to serving the entire state of Georgia,” said Augusta University President Brooks A. Keel, PhD.

Get IT Support

Online Service Portal

Submit a ticket for support or search the knowledgebase

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Phone Support

University: 706-721-4000 (1-4000)
AU Health: 706-721-7500 (1-7500)

IT Help Desks

Walk-up, in-person technical support for basic IT support concerns

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