The Division of Information Technology supports technological campus-wide systems and applications to enhance teaching, learning, and research. We aim to provide our faculty and staff with secure, effective technology resources and solutions while delivering excellence in customer service.

We are here 365 days a year, 24 hours a day, seven days a week, to help you with your technology needs. We have you covered, from assistance with our Learning Management Systems (LMS) to password retrieval to support with AU-approved software and systems and all your technology classroom needs. Our division is also home to our Cyber Defense team, which protects our internet-connected devices and services from malicious attacks by cybercriminals.

Faculty & Staff Technology Guide

Need Help?

 Online Service Portal
 One Stop Help
University: 706-721-4000
Health System: 706-721-7500


Quick Access

Password Reset



Brightspace D2L LMS


Microsoft Teams



Helpful Information

NetID Account

Augusta University IT software applications require a username and password in order to gain access. You can log into these services using your Augusta University NetID, received from HR upon your employment. Your NetID is the key to all of your universitysystems. Please be sure to protect the security of your NetID and password.


Wireless Connections at AU

By using any part of the Augusta University network, you are agreeing to follow the rules overseen by the Chief Information Security Officer. Please review our network acceptable use policy.


Secure Networks

Faculty members use a VPN or Citrix to access certain websites:



eSignature enables paperless documentation requiring signatures. eSignature helps to streamline business processes, making institute workflows digital and accessible from anywhere with any device. Learn more about eSignature at Augusta University.

Campus Alerts & Emergency Notifications

JAG Alert is Augusta University’s emergency notification system that will send alerts to you in the event of campus emergencies, official closures, and other important events.

Enroll now: Critical Event Preparedness and Response Alert Sign Up.

In case of an emergency, contact Public Safety at 706-721-2911.