Our service is provided via a strong commitment to the ITIL management framework for IT service delivery, change management, and asset management and to PMI project management principles.

The Division is structured with multiple departments that are organized by IT discipline, not product line, to maximize the use of resources. The departmental units are:

Clinical Systems
  • Clinical Applications
  • Clinical Transformation
  • Revenue Cycle Systems
Academic & Research Technology
  • Educational and Collaborative Technology
  • Instructional Systems
  • Instructional Services
Shared Services

Business Services

Enterprise Application Systems

  • Application Support
  • Programming & Development
  • Data Warehousing and Business Intelligence

Client Services

  • Service Desk
  • Field Support - Health Sciences Campus
  • Field Support - Medical Center
  • Field Support - Summerville Campus
  • Endpoint Services
  • Customer Relationship Management


  • Unified Communications
  • Network Infrastructure

IT Project Management

Information Security

  • Change Management


  • Technical Services
  • Systems and Data Center Operations
  • Database and Application Administration
  • Systems Engineering
  • Business Services
  • Enterprise Application Systems
  • IT Project Management
  • Information Security
  • Client Services
  • Systems
  • Infrastructure


Our Leadership 

photo of Michael Casdorph

Michael Casdorph

  • Vice President, Information Technology, Chief Information Officer
photo of Douglas Blackburn

Douglas Blackburn

  • Assistant Vice President, IT Customer Experience & COO
photo of Ed Townsend

Ed Townsend

  • Assistant Vice President, Enterprise Information Systems
photo of Bryant Tatum

Bryant Tatum

  • Assistant Vice President, Enterprise Architecture & CTO
photo of Heather Roszkowski

Heather Roszkowski

  • Assistant Vice President, Cybersecurity & CISO