Home Away from Home

Housing and Residence Life is here for you. We want to make sure all of your questions are answered to help you feel right at home. We have compiled some frequently asked questions to help guide you through residence life. Topics include:

For other questions, please view the related pages of our site.

Student Classifications

Who does Housing consider an undergraduate upperclassman?

We consider an upperclassman student to be an undergraduate student who is no longer a student in their first-year or freshman year of college. They are either a transfer or returning student who is classified as a sophomore, junior, or senior. They are students who are usually in their second year or more.

Who does Housing consider a graduate student?

We consider a graduate student to be a student who has earned a bachelor's degree and is pursuing an additional degree.

Who does Housing consider a professional student?

We consider a professional student to be a student who has earned a bachelor's degree and is pursuing additional education in a specific field.

Who does Housing consider a new student?

We define a new student as a student that has not lived in Housing at Augusta University prior to the semester they are applying. A returning student means the student has lived in Housing at Augusta University prior to the semester they are applying.


Payment

I paid the school $200 for an application fee, is that the same as the application fee for Housing?

The $200 deposit you paid was for your admission/tuition and is not affiliated with Augusta University Housing. The Application fee within the housing portal is to guarantee your housing for our department and is the only "deposit" for housing required.  

I would like to make payments on my Housing, can I call Housing to set up a plan?

All payments are through your student account set up by the Business Office. They have payment plans through Nelnet that are available until the end of drop/add each semester. You may contact the Business Office at 706-737-1767. Please note that we do not have a way to take payment through our office.

I see a Housing application fee and pre-payment/deposit in the housing application. Which do I pay?

There is an application fee for new students of $150 and a prepayment/deposit of $200 for students that are returning who have lived in housing before. If you have paid the payment within the application and can sign the contract, then you are good to go.

I am trying to pay my application fee and/or pre-payment/deposit in the housing application, but the payment is unsuccessful. What should I do?

You may want to try another payment form. We accept credit cards and electronic checks through TouchNet. This system is very secure and requires all information to be entered just as your financial institution has it reported. Check the address and abbreviate as they have abbreviated. If you are using an electronic check, you will want to verify your routing number is correct. If you are still having problems, please give us a call at 706-729-2300.


Staff

Who are the staff that are available on site?

Professional Staff

  • Resident Life Coordinator - The Residence Life Coordinator (RLC) for each community is a full-time, master’s level, professional staff member who lives in an on-campus apartment within their residential community. RLCs are an integral component to your success by creating a community where learning and community involvement are honored by providing a safe, clean, and comfortable environment for all.

Student Staff

  • Resident Assistant - The Resident Assistants (RAs) are live-in student staff who work with other residential staff to facilitate an environment within the residential community that promotes the educational experience of residential living. The RAs are responsible for facilitating a positive community among residents, promoting a safe and comfortable living environment, and serving as departmental and university representatives and role models - all while living in a department-assigned unit within a Housing and Residence Life community.
  • Desk Assistant - The Desk Assistants (DAs) are part-time student paraprofessionals within the Department of Housing & Residence Life. Desk Assistants are responsible for assisting Residence Life staff in the effective administrative role of the residence halls. They are often found at the front desk of the residence hall community.

Are there other professional staff?

Yes! Please visit our staff page.


Miscellaneous

Does Augusta University have a live-on requirement for First-Years?

First Year students are not required to live in on-campus housing during their first year of enrollment. We do not have a mandatory on-campus first-year student residence policy in place.

Can I live on campus as an East Georgia State College student?

Unfortunately, effective 2018, East Georgia State College students are no longer eligible to live on our campus.

Can I live on campus as a Dual Enrollment student?

We do not offer housing to Dual Enrollment students.

Do I have to have a meal plan to live on campus?

All undergraduate students (First-Years to Seniors) are required to have a meal plan.

What is the length of the contract?

Academic Year Contracts are full a full 10 months (Fall & Spring semesters). Twelve Month Contracts are for a full 12 months.

How do residents request maintenance or information about sending/receiving mail?

Please visit our page for current residents for more information.

What is the pet policy?

We do not allow personal pets in the residence halls; however, we do allow all assistance animals. Assistance Animals (service and support animals) are defined by Augusta University policy.

Augusta University is not responsible for the care or supervision of assistance animals. For a service animal to be approved to live within the Residence Hall, the student must first go through Testing and Disability Services. TDS can be reached at 706-737-1469.