This is a quick glance at some of the digital resources you may need as a student. It is not an complete list. If you have suggestions for something you think students should know about, stop by one of the Student Help Desk locations to make a suggestion.
AU Login - Password Reset
AU IT software applications require a username and password in order to gain access. You can log into these services using your Augusta University Jag ID, received from Admissions upon acceptance to the University. This is sometimes referred to as NetID (this is different from your unique 9 digit student ID).
Your JagID is the key to all of your university systems. Please be sure to protect the security of your JagID and password.
To initiate this access, you will need to log into password.augusta.edu, you will be prompted to set a new password and answer security questions.
If you experience login issues, please reset your password. If the issue persists, contact the 24x7x365 IT helpdesk at 706-721-4000.
Acceptable Use and Information Security Policies
By using any part of the Augusta University network, you are agreeing to follow the rules overseen by the Chief Information Security Officer. Please read an overview of the network acceptable use policy.
All students have access to an Augusta University email account. JagMail is one of the primary ways the University will contact students and share important information. Log in to JagMail at email.augusta.edu.
Learning Management System (LMS)
Desire2Learn (Brightspace/D2L) is the primary learning management system (LMS) of Augusta University. This is the primary hub for your classes, grades, and any additional content provided for your classes (videos, discussion boards, etc.). You can access D2L by logging in with your JagID and password. Additionally, please contact the instructor first if you have course questions. For D2L support call 706-721-4000 or visit one of the Student Help Desk locations.
Box - Cloud Collaboration and Storage
Augusta University’s solution to cloud-based file sharing and storage service is Box. For data privacy please do not place any of your personal information in the AU BOX storage account.
Microsoft Teams - Student Collaboration Tool
Microsoft Teams is a secure, online space for people to collaborate and work on projects, whether they are together or apart. Microsoft Teams provides combining tools like video meetings, messaging, calling, file sharing, and white boarding. Please visit our Teams for Students page to explore how you may be able to use this online meeting and presentation platform to achieve all you can in your education experience.
The campus has two wireless networks: AU-Secure and AU-Guest. AU-Secure is a secure connection requiring a valid JagID and password. AU-Guest is an unsecured, open-access network with somewhat limited bandwidth available for campus visitors. If you need assistance connecting to one of the campus wireless networks, please visit one of the Student Help Desk locations.
Note: Network and wireless connections for the dorms is through a different service provider. Please contact your housing office to learn more about your options.
Campus Help Desk
IT Services has four locations on campus to receive hands on assistance. Student consultants man each help desk. Check the IT One Stop Help site for locations and hours.
Quickly find answers to your questions by searching the IT knowledge base. For additional help, call (706) 721-4000 to speak to a representative 24x7.
Printing and Computer Labs
Augusta University has computer labs and printing stations for student use. For detailed information and to learn more about available printing, computer labs and software, visit http://www.augusta.edu/its/computers-printing.php.
Campus Alerts & Emergency Notifications
Jaguar Alerts is an emergency notification system to inform you of how the University will contact you in the event of campus emergencies, official closures, and other important events.
Visit the Critical Event Preparedness and Response Alert Sign Up site to enroll. In case of an emergency, contact Public Safety at 706-721-2911.
To receive notices of campus network outages or problems, visit our IT Services Status page at augusta.edu/its.
Free or Discounted Software
Augusta University has several campus agreements to provide some of the most popular software to students free of charge or at a greatly reduced price. Software includes Microsoft Office, Mathematica, SAS JMP Pro, and more. Software List
Security Tools are also available at low cost to students.
The Augusta University College of Education majors use Chalk & Wire for students to create electronic portfolios to showcase their work in a portable format. Please see the College of Education Chalk & Wire Site for more information.
Currently enrolled students may borrow audio, video and imaging equipment and cables for class-related work from the IT Help Desk in the Reese Library. You will need your JagID when checking out equipment. The Reese Library is the only location that has equipment for lending.
There are two libraries on campus: the Reese Library on the Summerville campus and the Robert B. Greenblatt, M.D. Library on the Health Science campus.