This list is a quick glance at some of the digital resources you may need as part of our faculty and staff community at Augusta University. We hope this helps you get off to a great start with technology at AU. If you have suggestions for additions to this "Quick Start," please stop by one of our Student Help Desk locations to make a suggestion.

We also provide guides for students and researchers.

NETID Account

Many University services require you to log in using your University Network ID (NETID) — which you will receive from Human Resources during your New Employee Orientation or from your new supervisor in your hiring department. The first time you log in to, you will be prompted to set a new password and answer security questions.

Your NETID is the key to all of your university systems. Please be sure to protect the security of your NETID and password.


All faculty have access to an Augusta University email account. This is one of the primary ways the University will contact faculty and share important information or alerts. Log in to AU email at You can also set up email with a mobile or desktop email client. 


Brightspace/D2L is the official Learning Management System (LMS) of Augusta University, where you can view your courses, add course content for students, and more. You may access the LMS by visiting this page and logging in with your NetID and password.  We also have a Brightspace/LMS FAQs page which may answer questions you have about this system.

Report a phishing attempt

Phishing is the attempt to acquire private or secure information such as user names, passwords, and credit card details by masquerading as a trustworthy entity in an electronic communication. The communications often purport to be from popular social web sites, auction sites, banks, online payment processors or IT administrators. Learn more about phishing and how to report suspicious emails.

Connecting to the University network

Wired connections are available in most office areas. The AU Campus also has two wireless networks: AU-Secure and AU-Guest. AU-Secure is a secure connection requiring a valid NetID and password.  

VPN and citrix

Some sites (TimeNet, PeopleSoft, PowerChart, etc) are behind our secure gateway Citrix.  Others, such as the certain library resources, are available through our Virtual Private Network (VPN). Get more information about using VPN with the campus network HERE.

Sign up for campus alerts

To specify how the University will contact you in the event of campus emergencies, official closures, and other important events, review the information on the Augusta University Emergency Alerts page.

To receive notices of campus network outages or problems, visit our IT Services Status page.

Free or discounted software

Augusta University has several campus agreements to provide some of the most popular software to faculty free of charge or at a greatly reduced price. This software can be found here. Use on University-owned machines is usually free, and home-use licenses are available for purchase.

Augusta University Help Desk

Many departments and/or colleges have internal IT staff who should be considered the first contact for IT questions or issues. Additionally, the campus help desk is staffed 24/7/365. Please call the AU Help Desk at 706-721-4000 for additional information.

Telephone service

Visit this page if you need a telephone line, handset, or additional telephone features.

Online meeting/video conferencing

The University offers video conferencing for faculty through WebEx.  To request an account, please call the AU Help Desk at (706) 721-4000.


eSignature enables paperless documentation requiring signatures. eSignature helps to streamline business processes, making institute workflows digital and accessible from anywhere with any device. Learn more about eSignature at Augusta University.

Updating your public information

Update campus directory information

To update your profile in the campus directory, follow these instructions.

Faculty effort reporting

The Office of Institutional Effectiveness collects data on faculty activities for university reporting purposes and annual faculty reviews. Faculty members or their proxies may access this information on the PACT site.

Faculty Profile

The Faculty Profile is available for faculty members, proxies, ad hoc users, and anyone teaching a course at the university for maintaining their public web profile for Augusta University. Profiles are linked to multiple websites and applications, such as Find a Researcher and some departments' websites.