Preparing for Fall 2020 Semester and Instruction at a Distance 

The unforeseeable future may present the need for technology to be leveraged in accessing coursework and activities at a distance – including a workstation/laptop running a current Windows or MacOS operating system with integrated audio and video capabilities that will be used for video conferencing and secure exam administration and a reliable broadband internet connection. The Augusta University Division of Information Technology has provided recommendations for minimum requirements of computers in order to ensure a consistent experience with Augusta University instructional technologies. Please note that these general guidelines are applicable for all Augusta University students, however select programs may have more specific requirements.  With that in mind, please confirm with your department/school to verify any specific requirements before making a purchase.

Please note that Augusta University does not support or recommend the purchase of a Chromebook for academic coursework as many of the applications utilized in delivering instruction require software applications be installed directly on the device that are only available for Windows and MacOS operating systems.  Similarly, while tablets and smartphones are helpful for on-the-go note-taking and messaging, they do not meet the requirements of Augusta University’s academic systems.

We understand that the challenges many of us are facing may present a hardship in purchasing a new computer and internet services.  To assist students experiencing financial hardship that do not own or have access to a computer that meets these requirements, Augusta University has purchased a supply of laptop computers that can be checked out for the duration of the Fall 2020 semester. Inquiries regarding the availability of a device should be directed to the Jags CARE web site

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Information Technology

Device System Requirements

  • Operating System:  
    • Windows 10 Home or Pro (“streamlined” versions such as Windows 10S are not supported), or 
    • macOS 10.13 or higher 
  • Surface Prodevices are approved, however Chromebooks, iPads, Android Tablets and ‘non-Pro’ instances of Microsoft Surface tablets are not compatible with required applications 
  • Processor: minimum Intel Core i3 or equivalent 
  • RAM/Memory: 8GB or higher 
  • Storage: 128GB internal hard drive or larger (256+GB solid state drives preferred, but not required) 
  • Features: computers must include a functioning webcam and microphone (often this is integrated/included with laptops and USB webcams can also be utilized).   
  • Access to a broadband internet connection. 
  • Note: some programs may have additional requirements.  Your course faculty will advise you on any additional course or program technology needs.

    Also Recommended (but not required): 
  • Headphones 
  • Cat5e or Cat6 ethernet cable (suggested 5 feet or longer) with any needed adapters

Educational Discounts from Apple and Dell

Students have flexibility to choose where they purchase their computers, but please make note of discounted educational pricing available to all Augusta University students.

Apple Student Discounts 


Discounts available to you via Apple. 

Dell Student Discounts


Discounts available to you via Dell. 


Broadband Internet Resources

For students that do not have access to broadband internet from their place of residence, the resources below may be helpful to establish service or to seek alternate connectivity options.

Augusta University will be deploying “drive up” WiFi locations that will allow students access to the AU-Secure and Eduroam WiFi networks on the Health Sciences, Summerville, Christenberry Fieldhouse, Georgia Cyber Center and the College of Nursing Athens locations.

Augusta University has joined forces with all USG institutions and other institutes of higher learning as part of Eduroam, a network of more than 10,000 hotspots at universities, research centres and other research and education institutions.  A list of locations is available via the Eduroam interactive map.

The Georgia Broadband Deployment Initiative has information for students and families needing to get online during the COVID-19 outbreak, including resources for free public WiFi and getting internet at home.

A map of library WiFi hotspots is available here. More library resources that are still available when the libraries are closed can be found on the Georgia Public Library Service’s Libraries Everywhere website.

Comcast Xfinity 
Wi-Fi hotspots are open and free to use by anyone.

Comcast Xfinity’s Internet Essentials 
Program is free for two months to new customers.