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Technical Support for Instructors

We can provide the following support for instructors using Zoom at AU.

  1. We will provide an overview and introduction to the technology and software and how it is commonly used across campus.
  2. We will provide support and troubleshooting of any issues that arise regarding the use of Zoom on campus.
  3. We can provide information on best use practices and how Zoom can be used with various learning theories to help enhance learning outcomes and promote engagement, retention, and motivation.

For direct support for instructors regarding Zoom click here

Zoom is not to be used for the transmission of patient data, or for any clinical needs, and host accounts will only be provided to Augusta University students, faculty and staff.

Getting Started

Download, install, update and login to your AU zoom account.

Zoom & D2L

Using Zoom to teach classes in the learning management system

Zoom Web Portal

Using the web portal to access & schedule Zoom meetings

Security & Privacy

Keep your Zoom meetings safe and secure

Zoom Accessibility

Using features like Captions and Auto-transcription

Training

Getting started with Zoom training

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