Accessibility

Captions

Add captions to your meetings to ensure they are accessible to deaf and hard-of-hearing students.

Real-time captions

Note: Real time captioning takes skill and practice, so you may want to hire a professional.

1. Start the meeting.
2. Click on the captions icon in the task bar.
   
   
3. Choose one of the following:
   
   
   1. Open Manage Participants: if a meeting participant will add captions during the meeting.
   2. I will type: if you plan to add captions during the meeting.
   3. Copy URL to your clipboard: if you plan to send the meeting address to a captioning service.
      
      
      
      

Auto-captions

Note: You must record meetings to the cloud in order to add captions to your recording.

1. When you create your Zoom meeting, select the option to Record the meeting automatically to the cloud.
   
   
2. After you end your meeting, Zoom will automatically make a transcript, using a VTT format.
3. Access your video through the Zoom web portal.
4. Choose Recordings.
   
   
5. Click on the Meeting Name.
6. Click on the Video's Tile.
   
   
7. Check your captions. Hover over a caption and click the pencil icon to edit.
   
   

Note: If you auto-generate captions, review them for accuracy. Zoom (like all auto-captioning software) does not always get it right. Zoom also creates a transcript, which you can download as a VTT file.

Add: Live Auto Transcription

Although this feature can be helpful, it is not a substitute for professional captions and does not replace disability accommodations.

Note: This feature cannot identify who is speaking. Also, meeting content must be sent to an external server that converts it to text. You should not use this feature if your meeting includes senstive or HIPAA-protected information.

1. Hosts only: click Live Transcription the toolbar
2. Select Enable Auto-Transcription