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Zoom

Zoom is an online meeting tool with microphones, cameras, screen sharing, and much more that can create an opportunity for active learning with real-time conversations. Many of the teaching practices you utilize in a face-to-face physical classroom setting can be tweaked and used in a Zoom meeting.

Zoom is not to be used for the transmission of patient data, or for any clinical needs, and host accounts will only be provided to Augusta University students, faculty and staff.

Download and Install Zoom on your AU Windows Computer

How to download and install the Zoom application on your AU Windows Device.

Download and Install Zoom on your AU Windows Computer

Download and Install Zoom on your AU Mac Computer

How to download and install Zoom application on your AU Mac Device.

Download and Install Zoom on your AU Mac Computer

Download and Install Zoom using zoom.augusta.edu

How to download and install Zoom application using zoom.augusta.edu.

Download and Install Zoom using zoom.augusta.edu

Setting Up your AU Zoom Account

How to create your AU Zoom Account.

Setting Up your AU Zoom Account

Sign In with your AU Zoom Account

How to sign in to the Zoom application with your AU Zoom account.

Sign In with your AU Zoom Account

Download and Install Zoom on your Personal Device

How to download and install the Zoom application on your personal computer and devices.

Download and Install Zoom on your Personal Device

Download and Install Zoom on your AU Windows Computer

How to download and install the Zoom Application on your AU computer using Software Center.

Windows 10: Please note by downloading using the AU Software Center you will not be prompted for admin credientals. 
  1. To download the Zoom application on your computer, go to the AU Software Center.AU Software Center Icon
  2. To locate AU Software Center, For Windows user click on the Software Center Icon on your desktop. 
  3. If the Software Center Icon is not on your desktop, go to the search bar and type in Software Center. AU Software Center Windows
  4. Search for Zoom and select the  Zoom icon. Click on install and follow the prompts.
  5. Download the ZoomInstaller.exe (for Windows) or a Zoom.pkg (for Mac) file to your downloads folder on your computer. Find the install file that was downloaded and double-click the file to open and run the installer.Searching for Zoom in Software Center

*If you are unable to install the application from Software Center please try downloading from: zoom.augusta.edu 

Download and Install Zoom on your AU Mac Computer

  1. To download the Zoom application on your computer, go to the AU Software Center.
  2. If you are a Mac user software center may not show up on your desktop.
  3. Go to top right-hand corner and click on the magnfying glass.Mac Search Glass and Software Center
  4. Type in the Search bar, Software Center.Mac AU Software Center
  5. Click on open Software Center. It will prompt you for your JagID and email password. 
  6. Once in Software Center, Search for Zoom Applaction and Click on Install.
  7. Download the Zoom.pkg (for Mac) file to your downloads folder on your computer. Find the install file that was downloaded and double-click the file to open and run the installer.Searching in AU Software Center

*If you are unable to install the application from Software Center please try downloading from: zoom.augusta.edu 

Download and Install Zoom using zoom.augusta.edu

Please note that this may require admin credentials to install. Please reach out for assistance. 
  1. Go to the zoom.augusta.edu and scroll down to the appropriate  Zoom download.Zoom Download Page
  2. Click on Download and follow the prompts to download the software. 
  3. On your computer, select the Install button for AU Zoom Install.
  4. Download the ZoomInstaller.exe (for Windows) or a Zoom.pkg (for Mac) file to your downloads folder on your computer. Find the install file that was downloaded and double-click the file to open and run the installer.
  5. Zoom will begin to install on your computer.
  6. Once installed, you will see the Zoom application icon on the desktop screen of your computer.
  7. Congratulations! Zoom you installed on your computer.

Please Note: By downloading the Zoom application using Software Center, you will ensure that your computer will receive automatic updates. In addition, you will receive a notification for an update, which you can select for now or later to avoid interrupting meetings. 

Setting up your AU Zoom Account

Setting up your AU Zoom Account

When setting up your AU Zoom Account, you will need to have DUO authenciation set-up prior to creating this account. If you already have an existing Zoom account that has been paid for please AU Zoom account that your department has purchase please follow the directions in the KB article Merge your personal @augusta.edu Zoom account with your official Augusta Unviersity Zoom account 

We recommend that you reach out to AU Information Technology for assistance. 

  1. Navigate to AU Zoom sign-in page: zoom.augusta.edu.
  2. Click Sign In. Zoom AU Sign In page
  3. You will need to sign in using your JagID and password (first part of your AU email). You will be required to authenicate with a DUO push.
  4. You will receive a message stating that Zoom is NOT HIPPA COMPLIANT. Please press Accept to proceed to the Zoom dashboard.
  5. Congrats you have created your AU Zoom Account.

How to set-up your AU Zoom account if you already set-up a Free account with Zoom using your Augusta Unviersity Email

  1. Go to zoom.augusta.edu and click Sign In.AU Zoom Sign In Page

  2. You will need to sign-in with your NetID (first part of your AU email only) and password, and verify with DUO.
  3. you will then receive the folowing notification from Zoom. Select Switch to the New Account. Switch to New Account

  4. Check your augusta.edu email for something similar to the below. In that email, select the button Switch to the New Account.
    Switch to new account email

  5. You will be taken to a screen that states: By accepting this invitation, you are switching to a new Zoom account. Select I Acknowledge and Switch. Please note remain on this screen while Zoom switches the account. If you try to sign in again you will receive an error message: It is going to take a few moments to transfer your information. Switching Zoom accounts
  6. If you have a gree account this process is complete. You can sign in to zoom.augusta.edu. 
  7. If you have a paid account you are presented with the following. Select Next: Review Account Balance
  8. If this was a departmental purchase (i.e. you used a Pcard or purchased through a PO), please select Refund to Augusta Univesrity Zoom Admin's account and then Finish. If this was your own personal purchase, choose "refund to self".
  9. Once you selected Finish you will receive the following notificaiton. Once your account is ready, you can return to zoom.augusta.edu and sign in.

How to sign in to the Zoom Web Portal with your AU Zoom account.

We recommend that you always log into Zoom using your AU credentials. With single sign in (SSO), you will sign in once and remain signed in until you either sign out manually or uninstall the application. Any Zoom meeting link you click in the future will sign you in using your AU credentials. There are some meetings on campus that will require you to be signed in to Zoom with your AU account in order to join the meeting. So knowing how to sign in to Zoom with your AU Zoom account will ensure that you successfully join your course meetings on campus.

  1. Navigate to AU Zoom sign-in page: zoom.augusta.edu.
  2. Click Sign In.
  3. You will be redirected to Augusta University SSO to sign in and will need to enter your username (not your full email) and password. After signing in, you will be redirected to the Zoom web portal.
  4. Once you have signed in, select your profile icon in the upper right corner to verify that you have signed in using your AU email address.
  5. Congrats you have signed into the AU Zoom web portal.

How to sign in to the Zoom application on your AU device desktop.

Locate your Zoom application and double click to open it up.

  1. Click Sign In and then click on the SSO icon. 
  2. The webpage will automatically open and also the Zoom application window (may be hidden behind the webpage) the Sign In with SSO is shown. Verify that the domain is augusta-edu and click Continue.
  3. This action will take you to the web page. Click on the box Always allow zoom.augusta.edu to open links of this type in the associated app. Click Open Zoom.
  4. This will bring you to the home page of the Zoom application. In the right hand corner click on your profile icon to verify that you are signed in with you augusta.edu email.

Download Zoom application on your personal devices

How to download the Zoom application on your personal laptop/desktop for instructional and work related meetings. 

It is very important to keep your Zoom client up-to-date. Zoom releases new fixes and feature updates continuously. If you are using an older version of Zoom you may not have access to the newest features and updates. In the Zoom application, click on your profile icon in the upper right corner and select Check for Updates.

  1. Go to the zoom.augusta.edu and scroll down and select the appropriate Zoom download.
  2. Click on Obtain Software and follow the prompts to download the software. 
  3. At the Augusta University SSO screen enter in your AU NetID and password and complete the NetID process. Verify that the company domain field is augusta-edu when signing in.
  4. Once signed in, select your profile icon in the upper right corner of the application window and then select Check for Updates in the options that appear.
  5. Additionally, you can always download a fresh up-to-date version of Zoom by going to zoom.augusta.edu and download the Zoom Client for Meetings option. 

How to download the Zoom application on your personal device (iPhones, iPads, and Android Phones and Tablets)

  1. Go to your preferred app store (Google Play, App Store, etc.). Download the Zoom application. 
  2. Open the application and click on Sign in with SSO. SSO sign in for mobile devices
  3. In the Enter your Company Domain field, type augusta-edu.Company Domain
  4. Tap Continue. You will be redirected to the AU sign in page. Use your AU NetId and password to sign in. Once signed in you will be redirectd back to the Zoom Mobile App.

 

Getting Started

Download, install, update and login to your AU zoom account.

Zoom & D2L

Using Zoom to teach classes in the learning management system

Zoom Web Portal

Using the web portal to access & schedule Zoom meetings

Security & Privacy

Keep your Zoom meetings safe and secure

Zoom Accessibility

Using features like Captions and Auto-transcription

Training

Getting started with Zoom training

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