This category describes the professional and responsive instructor communication both within and external to the learning management system (D2L/Brightspace) to support the students’ learning experience.
Responds to student communications and inquiries in a timely manner.
If you have a resource you think would be a good example of this characteristic, please complete this form.
Publishes clear response time standards for all communication modes (email, Q&A forum, grading, office hours).
If you have a resource you think would be a good example of this characteristic, please complete this form.
Notifies students and supervisor if unavailable more than three days.
If you have a resource you think would be a good example of this characteristic, please complete this form.
Clearly states plan for regular and substantive interaction with learners during the course.
If you have a resource you think would be a good example of this characteristic, please complete this form.
Posts regular (weekly or bi-weekly minimum) relevant announcements in the D2L course to guide, remind, and encourage, remaining visible throughout the term.
If you have a resource you think would be a good example of this characteristic, please complete this form.
Communicates clearly using professional tone and supportive language.
If you have a resource you think would be a good example of this characteristic, please complete this form.
Listens actively to student concerns.
If you have a resource you think would be a good example of this characteristic, please complete this form.
If you have a resource you think would be a good example of this characteristic, please complete this form.
Contact AU Online Education at auoe@augusta.edu with any questions or comments you might have.