This set of online course characteristics focuses on ensuring learners have clear, consistent access to instructional, technological, and institutional support throughout the course.
It emphasizes transparent instructor communication, reliable technology and privacy guidance, comprehensive university support services, and clear expectations for academic research and documentation.
This category reinforces that AU students are adult learners who seek your practical and theoretical knowledge, as well as opportunities for reflection.
Office hours, communication preferences, and response times are clearly articulated and easy to locate.
Prefer editable text within the LMS (e.g., D2L HTML editor) instead of image-based PDFs whenever possible.
Note: If you have a resource you think would be a good example of this characteristic, please complete this form.
Provides learners with information on protecting their data and privacy.
Prefer editable text within the LMS (e.g., D2L HTML editor) instead of image-based PDFs whenever possible.
Note: If you have a resource you think would be a good example of this characteristic, please complete this form.
Minimum technology requirements and information for obtaining them are provided.
Prefer editable text within the LMS (e.g., D2L HTML editor) instead of image-based PDFs whenever possible.
Note: If you have a resource you think would be a good example of this characteristic, please complete this form.
Technical support resources (e.g., University webpages and vendor guides and tutorials) are accessible through the course.
Prefer editable text within the LMS (e.g., D2L HTML editor) instead of image-based PDFs whenever possible.
Note: If you have a resource you think would be a good example of this characteristic, please complete this form.
Information to request assistance is provided.
Prefer editable text within the LMS (e.g., D2L HTML editor) instead of image-based PDFs whenever possible.
Note: If you have a resource you think would be a good example of this characteristic, please complete this form.
Access is provided to comprehensive learner support services including academic honesty resources, tutoring, library resources/professionals, institutional academic support services, accommodation services, and academic and career counseling.
Prefer editable text within the LMS (e.g., D2L HTML editor) instead of image-based PDFs whenever possible.
Note: If you have a resource you think would be a good example of this characteristic, please complete this form.
Information about securing materials via university libraries is provided.
Prefer editable text within the LMS (e.g., D2L HTML editor) instead of image-based PDFs whenever possible.
Note: If you have a resource you think would be a good example of this characteristic, please complete this form.
Required academic documentation style (e.g., APA, MLA, IEEE) is identified.
Prefer editable text within the LMS (e.g., D2L HTML editor) instead of image-based PDFs whenever possible.
Note: If you have a resource you think would be a good example of this characteristic, please complete this form.
Contact AU Online Education at auoe@augusta.edu with any questions or comments you might have.