Academic Technology Support

We offer academic technology support and training services to faculty and staff who use technology and software for teaching and learning at Augusta University.

Our services include:

  • Providing self-help resources such as video tutorials and step-by-step guides
  • Training sessions are available through individualized "one-on-one" sessions or group workshops
  • Consultation services to help faculty integrate technology into their teaching
  • Troubleshoot and test educational technologies
  • Technical support for educational technologies, we help faculty select and use the right educational technologies for their needs.

We encourage you to explore our website and resources to learn more about what the Instructional Support Team can do for you. We are here to help you succeed!

Contact Us

Instructional Support Team

cii@augusta.edu

Support Request

Get Started

Quick-start pages for some of the commonly used applications for instruction within Augusta University.

Box

Cloud-based storage and file sharing

Box

Brightspace D2L

Our learning Management System (LMS) by D2L

Brightspace D2L

Echo360

Lecture capture/educational video creation.Echo360

Microsoft Teams

Online collaboration and meeting.Microsoft Teams 

Zoom

Online meeting forum.Zoom

Get Help from the Center for Instructional Innovation

Instructional Support Team

Skill Development and support through instructional continuity

Every college at Augusta University has an assigned Learning and Innovation Specialist (LIS). LIS's are the source for training, troubleshooting, and problem-solving for our instructional systems. These include Echo360 (lecture capture), Brightspace LMS by Desire2Learn, ExamSoft, TurnItIn, and other tools used for academic face-to-face, hybrid, and online learning.

Support & Training Request

Faculty Development and Learning Projects

Helping faculty thrive in physical and digital learning spaces

Instructional Innovation helps to advance excellence in learning through collaboration with faculty, staff, and students. As a team with diverse talents, we are committed to a philosophy rooted in experiential learning, technology-enhanced teaching, and best practices in instructional design.

Center for Instructional Innovation