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Training Tracks


Organizational Development

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Learning Leadership and Development Training Tracks

The categories below have all of the sessions available to employees and faculty of Augusta University and AU Health. For each session listed includes the course objectives and contact information should you have questions or need additional information about a course.

For assistance with Training Tracks, contact humanresources_training@augusta.edu. 

Service Excellence

Professionalism

  • FISH! (Catch the Energy)
  • Gossip and the Grapevine: Understanding Rumors in the Workplace
  • Email Matters Series: The Art of Better Service
  • Promoting the Ultimate Patient Experience Through Service Excellence
  • If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently!

Communication

  • Communicating Professionally in Today's Workplace
  • Effective Communication Within Diverse Work Groups and Cultures
  • Stomping the Elephant in the Office: Overcoming Negativity in the Workplace

Employee Development

Professionalism

  • Ethics in the Workplace
  • Effective Listening
  • Habits of Highly Effective People
  • Handling Conflict
  • Coping with Change: The Change Cycle
  • Creating Dynamic Presentation Skills
  • Resume Writing & Interview Skills
  • Getting Results through Individual and Organizational Accountability
  • Meeting Essentials
  • Meeting Minutes

Communication

  • Building, Restoring, and Sustaining Trust in the Workplace
  • Communicating a Positive Professional Image
  • Communication Skills and Attitude for Success
  • Communicating Assertively
  • Dynamics of Small Group Communication
  • Understanding and Promoting Communication Styles and Differences
  • Emotional Intelligence in the Workplace

Team Building

  • Celebrating Cultural Diversity in the Workplace
  • Coping with Anger
  • Empowering the Team
  • Identify Your Strengths to Achieve Outstanding Performance
  • Keys for Handling Information Overload
  • Overcoming the Five Dysfunctions of a Team
  • Promoting Organizational Success
  • Qualities of a Team Player
  • Secrets to Your Success
  • Establishing Objectives and Reaching Goals for Success
  • Keys to Improving Your Job Performance
  • Keys to Improving Your Productivity

Management & Leadership

Coaching & Performance

  • Coaching to Improve Performance through Engagement and Reconnection
  • Coaching and Counseling for Success
  • Developing Employees to Create a Positive Work Environment
  • Handling Conflict
  • Recognizing & Handling Burnout
  • Train and Orient Your Employees
  • Performance Appraisals (Augusta University)
  • Performance Appraisals (AUMC)
  • Setting Goals and Fostering Accountability for Success

Leadership Foundations

  • Essence of Leadership
  • Habits of Highly Effective Bosses
  • Leading a Multi-Generational Teams
  • Managing Conflict
  • Leading Organizational Transition: Managing the Human Side of Change
  • People Skills for the First-Time Manager
  • Retaining the Right Employees
  • Succession Planning
  • Supervising People: Basic Management Principles for Success
  • MGT. Training Series: Session 1: Creating an Environment of Trust
  • MGT. Training Series: Session 2: Coaching to Improve Performance Through Engagement and Reconnection
  • MGT. Training Series: Session 3: Managing Difficult People - The Good, The Bad, and The Ugly
  • MGT. Training Series: Session 4: Managing Today's Multigenerational Workplace
  • Dynamics of Communication for Enhancing Leadership Skills
  • Habits of Highly Effective Bosses

Employee Engagement

  • Employee Engagement and Recognition

Computer

  • Access 2013: Level 1
  • Access 2013: Level 2
  • Acrobat Adobe X Pro: Level 1
  • Acrobat Adobe X Pro: Level 2
  • Excel 2013: Level 1
  • Excel 2013: Level 2
  • Excel 2013: Level 3
  • PowerPoint 2013: Level 1
  • PowerPoint 2013: Level 2
  • PowerPoint 2013: Advanced Training Level 3
  • Outlook 2013 

Procedures

  • Behavioral Crisis Intervention (BCIS) Certification
  • Electronic Personnel Action Request (ePAR)
  • Performance Appraisal Process (AU)
  • Performance Appraisal Process (AUMC)

Regulatory, Public Policy and Legal

  • A-21: Cost Principles for Sponsored Projects
  • All About Leave and FMLA
  • Wage and Hour Law
  • Leave Programs and Approvals
  • Employee Injury and Worker's Compensation
  • Assessment 101: Understanding the Assessment Cycle
  • Completing a Grants.gov Application Package
  • Cost Transfer
  • Development of an Investigator-Initiated Budget
  • Effort Reporting and Cost Sharing
  • Hiring International Personnel
  • Introduction to Project Management
  • Transferring a NIH Grant to Augusta University
  • Tuition Assistance Program (TAP)

Financials

  • P-Card Orientation
  • P-Card Renewal/Refresher
  • P-Card Works Payment Manager
  • PeopleSoft Financials; Advanced Query
  • PeopleSoft Financials: Basic Navigation
  • PeopleSoft Financials: Basic Query
  • PeopleSoft Financials: Delivered Reports and Inquiries Panels
  • PeopleSoft Financials: Requisition
  • PeopleSoft Financials: Tools for Sponsored Project Management
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