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Information Technology

The Division of Information Technology is the backbone of Augusta University. IT manages all Augusta University systems, networks, data, and applications while safeguarding our digital information.

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  • Information Technology

Information Technology

Our goal is to provide innovative, robust, and secure services that educate and inspire students, empower clinicians, educators, researchers, and administrators, and ultimately advance learning, discovery, and care. 

Under the leadership of Chief Information Officer Dr. Michael Casdorph, Information Technology strives to provide stable, reliable, and secure IT access for students, faculty, staff, clinicians, patients, researchers, and visitors. As the central IT service provider for Augusta University and many of AU Health's IT services, IT is responsible for Augusta University's most critical IT resources including the wired and wireless network; email, telephone, and online collaboration services; information security; software licensing; and a host of other systems and applications. 

 

Need Help?

  Online Service Portal
  One Stop Help
  University: 706-721-4000
  Health System: 706-721-7500

   

Quick Start Guides

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Students

Being successful means having the right tools
Student Guide
Man Staff

Faculty & Staff

Digital resources for employees
Employee Guide
Women Doing Research

Researchers

Technology and support for researchers
Researcher Guide

Work with IT

Start your career in a fast-growing field at one of the area's largest employers.

Augusta University IT needs people who are inquisitive, driven, creative, passionate about technology, and willing to work hard. Add your skills to help grow Augusta University and your technology experiences.

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IT Services

 

Accounts & Passwords

NetID eligibility, quotas, and requesting new access

Go to service
 

Applications & Software

List of applications and software approved for use by the University

Go to service
 

Audiovisual Services

Support for AV systems in classrooms and conference rooms

Go to service

Box

Secure, cloud-based file-sharing and storage service

Go to service

Duo

Duo's two-factor authentication provides account security

Go to service
 

Email

Setup, securing, and list management for email

Go to service
 

High Performance Computing

Manipulate, analyze, & store massive amounts of data quickly

Go to service
 

Web Services

Support for websites on augusta.edu & myAugusta

Go to service
 

Wi-Fi Network

Available throughout campus classrooms, offices, & green spaces

Go to service

News & Updates

A screenshot of a website and its matching mobile phone application.

New, personalized myAugusta intranet experience launches Dec. 17

Read story
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Stay cyber safe while holiday shopping

Read story
five college students jump into the air in front of a fountain

AU ranks among top in the nation for best colleges

Read story

Get IT Support

 

Online Service Portal

Submit a ticket for support or search the knowledgebase

Go to service
 

Phone Support

University: 706-721-4000 (1-4000)
AU Health: 706-721-7500 (1-7500)

 

IT Help Desks

Walk-up, in-person technical support for basic IT support concerns

Go to service
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Augusta University

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