Care Team

The CARE Team provides a caring program for student identification, intervention and response while balancing the needs of the individual and those of the community. If you know of a student who may be in distress and need some additional support and care during this time, please let us know so that we can reach out to assist that student. This is especially important if the student is in danger of harming him/herself or others. We want to take care of all members of our AU family.  

Submit a CARE Concern

Food Pantry


AU’s Open Paws Food Pantry will be accessible by request only until further notice. All requests must be made weekly by Mondays or Wednesdays by 11:59 PM. Once a request has been made, you will be contacted by someone from the Dean of Students Office to arrange a pick-up time and location.

Request Food

Student Emergency Fund

Augusta University recognizes the need to provide one-time, limited financial assistance to currently enrolled students who are unable to meet immediate and essential expenses because of an extreme personal hardship due to unexpected circumstances.

Student Emergency Fund Website

Finances and COVID-19 information

Technological Needs  

As we come back to campus, some courses will be delivered differently than they have in the past. Augusta University is committed to assisting students during this transition, and want to ensure you have the resources you need to be successful.

After consulting with your faculty, if it becomes necessary that you need a loaner laptop or additional technology support, please complete the
Student Technological Needs Form.

 Dial 706-721-2911 for emergency assistance on campus.
 Georgia Crisis & Access Line

 Off-Campus Housing

If student housing at Augusta University becomes full, or if students are otherwise interested in off-campus housing, Augusta University has partnerships with local renters. Rent College Pads is a national company that helps students look for off-campus housing near the university, and Augusta University is pleased to join other Georgia Universities by offering this service for our students.

Students can compare prices and amenities to meet their needs on the website, and College Pads works directly with landlords and rental properties to verity and approve the listings. They are committed to making the housing experience fast and easy.

View Off-Campus Housing Options

Jags Give Back

There's no better time than now to show that #JagsCare. Here's how students can give back during COVID-19:

  • Donate part of your refund. We’ve received several inquiries from students who want to donate a portion of their refund to assist fellow students with significant financial need during this difficult time. Students interested in donating can visit the Student Emergency Fund website upon receiving their refund.

  • Donate to #OurAUHeroes. Help health care workers and support local businesses with the #OurAUHeroes gift card program.

Student Health and Counseling Services

All students have access to Augusta University's Student Health Services and Student Counseling and Psychological Services. Please contact these offices if you are in need of care.

 Student Health Services:
Student Counseling and Psychological Services:

Medical Resources for all students


All students at USG institutions are now eligible to consult with Student Health Insurance Plan (SHIP) doctors, nurses and mental health specialists as they work through issues related to COVID-19.

Healthiest You Information
Healthiest You Webs

Resources for Fall 2020 Back to Campus

Student FAQs

You have questions, and we have answers! Please visit the 
campus reopening webpageto learn more about how we’re transitioning back to campus with safety as our top priority.

We've also compiled a list of comprehensive student FAQs about classes, dining, student life, health and safety, mask wearing, housing and 
move-in, and more.

  • Obey all signage and instructions regarding social distancing.

  • Carry a mask or facial covering at all times.

  • Avoid person-to-person contact, including hugs and handshakes

  • Limit any face-to-face group congregations or assemblies where social distancing cannot be maintained.

  • Practice good hygience: Wash hands thoroughly and often and utilize hand sanitizer dispensers.

  • Stay off campus if experiencing a fever or any COVID-related symptoms

Show that #JagsCare: Wear a Mask

Wearing a mask on campus makes AU a safer place for everyone in JagNation, and puts our values of compassion and integrityto action. So let's celebrate and normalize this important practice!

Take a photo wearing your mask or face covering and post it on social media with the tag #JagsComeBack and #JagsCare. 

You can also direct
message the photos to Student Life (@aug_studentlife on Instagram) for a chance to be featured. 

Jags Care is a campus-wide effort to enhance, promote, and sustain a culture of caring and support at Augusta University. Jags Care is about reaching out to those who are facing challenges and directing them to helpful resources on campus. It's about bringing people together through various programs and activities to foster greater understanding and support. Jags Care is about being part of a caring community.

Housed in the Division of Enrollment Student Affairs, Jags Care is part of the University’s effort to promote the resources of the CARE Team, support suicide prevention efforts, and promote Augusta University’s goal of holistic student wellness.


Need help now?

Emergency? Dial 706-721-2911 for emergency assistance on campus.

Georgia Crisis & Access Line


Help is available 24/7 for problems with developmental disabilities, mental health, drugs, or alcohol.


A crisis has no schedule. That is why the MyGCAL App is designed to help young people in the state of Georgia access the Georgia Crisis & Access Line (GCAL) via chat, text or phone call 24/7/365.

Veterans Crisis Line

and Press 1

Connect with the Veterans Crisis Line to reach caring, qualified responders with the Department of Veterans Affairs. Many of them are veterans themselves.

National Suicide Prevention Lifeline


We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Georgia COVID-19 Emotional Support Line


Provides 24/7 free and confidential assistance to callers needing emotional support or resource information as a result of the COVID-19 pandemic.

CARE Warm Line


For substance abuse challenges, call or text every day of the year
8:30 am - 11 pm

Peer2Peer Warm Line


Provides Georgians the opportunity to receive peer support over the phone 24 hours a day.

Dial 706-721-2911 for emergency assistance on campus.


Dial 706-721-2911 for emergency assistance on campus.

Get Help

If you are worried about yourself:

Give Help

If you are worried about someone else:

If you think someone is at immediate risk of self-harm or hurting another person:

  • Call 911 or 706-721-2911 (AU Police)
  • Stay with the person until help arrives.
  • Remove any guns, knives, medications, or other things that may cause harm.
  • Listen, but don’t judge, argue, threaten, or yell.


If you or someone you know is considering suicide, get help from a crisis or suicide prevention hotline. Try the National Suicide Prevention Lifeline at 800-273-8255 or the Georgia Crisis & Access Line at 800-715-4225.

Know the signs

When a person’s ability to perform basic tasks becomes impeded—tasks like sleeping, eating, going to class, getting assignments done, performing job functions, engaging socially, and managing normal daily stresses — it is important for the person to get help and support as early as possible.

Signs of concern

  • feeling hopeless or pessimistic
  • difficulty concentrating, making decisions, or recalling
  • changes in appetite or weight 
  • persistent feelings of sadness, anxiety, or emptiness
  • anger, irritability, or restlessness
  • feeling guilty or experiencing feelings of worthlessness or helplessness
  • thoughts of death or suicide
  • loss of interest or no longer finding pleasure in activities or hobbies
  • suicide attempts
  • decreased energy, chronic fatigue, or feeling sluggish
  • feeling fatigued easily
  • pain, aches, cramps, or gastrointestinal problems without any clear cause
  • muscle tension
  • restlessness, irritability, or feeling on edge
  • dread or panic
  • difficulty controlling worry or fear
  • racing heart
  • sleep difficulties: problems falling asleep, oversleeping, restless, unsatisfying sleep

Augusta University CARE Team

If you are concerned about a student’s well-being or safety—or have reason to believe this student may pose a threat to themselves or others—it’s strongly encouraged to fill out an electronic CARE report. The online form allows for 24-hour reporting, and submissions are forwarded directly to the CARE Team.

Do not use this form if you are reporting an emergency situation. If someone needs immediate medical attention, or if the person is threatening to harm themselves or others, please call the AU Police immediately at 706-721-2911.

Submit a CARE report