-Counselors provide telemental health appointments via telephone and via Microsoft
Teams for routine treatment.
- Counselors provide telemental health emergency call-in appointments via telephone
to students who are experiencing an emergency, such as thoughts of hurting self or
others, experience of trauma, loss and grief, or difficulties with taking care of
basic needs such as food and shelter.
- All therapy groups and psychoeducational workshops are held virtually via Microsoft
Teams of Webex Meetings.
- Students interested in psychiatric services or should call Student Health (706-721-3448)
for an appointment with a psychiatrist.
Telemental health appointments are counseling appointments that are held virtually
and are conducted via the use of technology involving an audio or audio/video platform.
Research evidence demonstrates that telemental health counseling can be just as effective
as in-person counseling, with the added benefit of allowing for social distancing
by the counselor and the client during a pandemic.
Telemental health appointments require a good telephone and internet connection, as
well as the use of equipment like a telephone and a computer. SCAPS offers telemental
health appointments via telephone and via Microsoft Teams.
During the telemental health appointment, the counselor and the client are both located
in different locations, and to assure that privacy and confidentiality are established
during the appointment, it is best that the counselor and the client are in locations that are quiet and private, where they are alone, and where an interruption
of the appointment is less likely to occur.
While counselors usually conduct the telemental health appointment from the privacy
of their office at SCAPS, it is also advised that clients determine their own private
location for their telemental health appointment on or off campus where they can be
relaxed and safely engage in a conversation during the counseling process. Examples
of such locations may be: your own room at home, a reserved study room in the library
on campus, any quiet and private space on campus, your dorm room when you are alone,
etc. Clients are strongly discouraged to drive while they are attending a telemental
health appointment. Driving while being on the phone and engaging in any telehealth
consultation is dangerous. Clients are also strongly discouraged from checking their
email, text messaging, or browsing the internet during their telemental health appointment.
In other words, do not do during your telemental health appointment what you would not do during your
in-person appointment with a counselor.
SCAPS counselors are committed to creating a safe, engaging and useful telemental
health counseling experience for students, thus, all clients are encouraged to talk
to their counselor if they encounter any obstacles to attending their telemental health
If you have not seen a counselor at SCAPS before, or it has been a long time since
you last saw a counselor at SCAPS, and you are interested in getting connected to one,
please call 706-737-1471 to be scheduled with a telephone-based triage appointment with a counselor. During this appointment, the counselor will ask you questions and
work with you to determine which SCAPS services would best suit you based on your
concerns (emergency appointment, one solution-focused session, individual or group
counseling sessions, psychoeducational skill-learning workshop for anxiety or depression
management, etc. Our scheduling staff will provide detailed information on how you
can complete the necessary paperwork and submit it to SCAPS before the triage appointment.
SCAPS will assist students with an emergency from 8 a.m. to 5 p.m. Monday through
Friday. Please call 706-737-1471 to get connected with a counselor on emergency call-in
duty. After hours, please use the Georgia Crisis & Access Line (800-715-4225), which
offers free 24/7 phone counseling and can assist you with locating mental health resources
in your area. You can also download MyGCAL app on your phone.