The purpose of the Business Office is to provide accounts receivable, receipting and cashiering services to students and departments.
We have collected frequently asked questions about the business office, the Nelnet payment plan and the 1098-T. Look through the question and look through MyAugusta. If you still have questions please reach out.
Business Hours and Location
When are tuition and fees due?
How do I authorize my parent or significant other to pay my bill in POUNCE?
Do you have payment plans?
I was billed as an out of state student but I live in Georgia, so I should have in state. Why?
I am a parent, guardian, spouse or significant other. My Augusta University student has provided me with access to make a payment on their student account. How do I do this?
What does financial aid in “memo” status mean?
Financial aid that is in memo or authorized status has not yet been received by Augusta University from the lender. If your financial aid memo amount is equal to or greater than the total balance for the semester due to Augusta University, no other payment is needed prior to the first day of class. However, if your memo amount of financial aid does not cover your outstanding semester balance in full, you will need to make payment to cover the remaining balance prior to the first day of class by the published payment deadline. You can view your financial aid award status on the Financial Aid link in POUNCE. Pending financial aid is also listed in the billing center in POUNCE and offsets the balance due.
What forms of payment does Augusta University accept for tuition and fees?
How do I pay my bill online through POUNCE?
When can I expect to receive my financial aid overage refund?
What if I have a Business Office or Accounts Receivable hold on my student account?
How do I sign up for direct deposit for eRefunds?
If my financial aid is not ready at the time of registration, and I must pay my student account balance out of pocket, how will I become refunded once my financial aid has been applied to my account?
If I incur a parking fine, where should I make my payment?
Visit https://augusta.aimsparking.com/ to pay a parking permit or fine.
If I incur a library fine, student health services charge or graduation fee charge, where do I pay?
Must I pay outstanding balances due to Augusta University before I register for the next semester?
Why is my tuition higher this fall?
I was supposed to receive an out-of-state tuition waiver. Why is my waiver not on my student bill?
What information is available regarding Nelnet Payment Plans?
To read about Nelnet Payment Plans, please visit the Nelnet web site: http://www.campuscommerce.com/ then click on “Actively Managed Tuition Payment Plans” menu item. You may also contact Nelnet with questions at 1‐800‐609‐8056 for more information. There is a request form for literature on their website. This is recommended if you are thinking about signing up for a payment plan.
How do I sign up?
How much will the payment plan allow me to budget:
How do I contact Nelnet?
Make sure you let them know you are a student at Augusta University, a University System of Georgia Institution
What payment option does Nelnet have?
What if I owe the University more than $4500?
Any remaining balance will be included in your down‐payment amount on the plan.
How much will my down-payment percentage be?
If I have signed up for a payment plan and then I add more classes during add/drop, will these be added to my payment plan?
Yes, if you have not already added financial aid to cover the balance. Additional financial aid added after you contract with Nelnet for a payment plan will then be uploaded by the Business Office to Nelnet so that Nelnet will use that funding to reduce the amount that you owe. Any amount over the cost of tuition and fees will be refunded once payment is received from Nelnet.
If I sign up for a payment plan and then I get more financial aid awarded, can I apply that to my payment plan to reduce it?
Yes until the cutoff date set up by Nelnet for the semester. After this date you will be refunded for any overage and then pay Nelnet directly to reduce your payment plan.
My financial aid is not disbursed, but it is in authorized status. Will it reduce the balance I need to budget for my payment plan?
Yes, all pending payments that are on POUNCE, including financial aid, third party payments, or any prepaid tuition in memo status or authorized status are counted towards your balance reduction.
If I sign up for a payment plan and then decide I want to make a change, can I?
What if I can’t make my payment plan payments timely?
If I don’t pay Nelnet, does it affect my financial status at the University?
I contacted the University and I was told it was too late to sign up for a payment plan this term. How can I make sure I get to sign up for future terms?
When can I retrieve my 1098-T form on POUNCE?
Tax year 2021 1098‐T electronic forms will be available on POUNCE in the billing center no later than January 31, 2022. There is a link to the Paper Form process from POUNCE. Students who were enrolled prior to fall of 2021 and would like to review or print their prior year 1098-T form may do so from POUNCE as well.
What is the 1098-T Authorization?
An agreement to authorize the institution to provide your supplemental tax information to you electronically via POUNCE. This is the same information that you would receive on paper. Online availability provides zero wait time, increased security, and the option to print the form multiple times, anytime. The electronic form is delivered in the same format as the paper forms.
To what tax years does this consent apply?
Your 1098‐T authorization will apply to the current tax year and every year following the date of consent that applicable data is available. The tax year is inclusive of all payments of qualified charges that occurred between January 1 and December 31.
I have authorized the institution to provide my 1098-T electronically. Can I obtain a mailed paper form also?
Yes. Instructions for receiving a paper copy are available below and on POUNCE:
Students who wish to receive a paper 1098-T statement in addition to the electronic version must submit a formal, notarized request to the Business Office. To withdraw consent to receive this form electronically, a separate formal notarized request must also be sent to the Business Office. More information regarding this can be found on the Business Office website in the 1098-T FAQ.
Do I need to file this 1098-T form on my income taxes?
Please defer this question to your tax preparer. Generally, 1098-T forms are supplemental, and thus, not a required document. The Business Office will not provide tax filing information to students as we are not certified tax preparers.
How can I determine which fees are qualified for the 1098-T form?
IRS regulations state: “Qualified tuition and related expenses are tuition and fees a student must pay to be enrolled at or attend an eligible educational institution.”
The IRS guidelines specifically include tuition and fees that were paid by students during the applicable calendar year. Payments for personal, living or family expenses are not considered a qualified payments and are not reported. This excludes payments for room and board, insurance, transportation (parking), and medical expenses (student health fees). This is true even if the charge must be paid to the institution as a condition of enrollment or attendance.
I registered for spring 2022 term in 2021, but did not receive a 1098-T form. Why?
1098-T data is reported based on the dates tuition and fees were paid on your account. The IRS requires tax information to be reported based on the calendar year including January 1-December 31. If you registered for the 2022 spring term during 2021, but paid in 2022, the payment will be reported on the 2022 1098-T tax form.
I have graduated. How will I receive my 1098-T form?
Graduates have access to POUNCE for 1 year after their graduation date.
I have withdrawn. How will I receive my 1098-T form?
Your tax form will be mailed to your permanent address if you were not enrolled past summer 2021.
Be sure to keep your personal information updated on POUNCE by entering updates online, or by submitting updates to the Registrar’s Office email@example.com or by calling (706) 446-1432.
Why was I emailed to supply my SSN or TIN?
The IRS has a reporting requirement that any students who receive a 1098-T supplemental tax form must have a valid SSN or TIN on file, or be required to respond that they do not have a SSN or TIN. If the institution identifies records missing the SSN or TIN, the institution must send notice to the individual to collect this information via form W-9S. If your record is found to have an invalid or missing SSN, you will be required to remit proof of the valid SSN or TIN. IRS W-9 Form Information