We offer academic technology support and training services to faculty who use technology and software for teaching and learning at Augusta University.

Our services include:

  • Self-help resources such as video tutorials, step-by-step guides and searchable knowledge base articles
  • Training sessions are available through individualized "one-on-one" sessions or group workshops
  • Consultation services to help faculty integrate technology into their teaching
  • Technical support for educational technologies, we help faculty select and use the right educational technologies for their needs.

We encourage you to explore our website and resources to learn more about what Academic Technology Support can do for you. We are here to help you succeed!

Contact Us

Academic Technology Support

ats@augusta.edu

Support Request

ISS Team

Meet your IT Instructional Support Specialist (ISS), your local resident expert in instructional technology, who can help you with implementation, troubleshooting or general questions about any of Augusta University's instructional technology systems.

College of Nursing
Headshot of

Amy Hemmerle

Instructional Support Specialist

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College of Science and Mathematics
Headshot of   Artemas Jones

Artemas Jones

Instructional Support Specialist

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Medical College of Georgia
Headshot of   Ciara Session

Ciara Session

Instructional Support Specialist

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Dental College of Georgia
Headshot of Jo Edmund

JoAnn Edmond

Director, Instructional Support

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College of Allied Health
Headshot of Phillip Knox

Phillip Knox

Instructional Support Specialist

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Pamplin College of Arts, Humanities and Social Sciences
Headshot of JoAnn Edmond

JoAnn Edmond

Director, Instructional Support

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Hull College of Business
College of Education and Human Development
Headshot of Susan Floyd

Susan Floyd

Instructional Support Specialist

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School of Computer and Cyber Sciences
Headshot of Sienna Sewell

Sienna Sewell

Instructional Support Specialist

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School of Public Health
Headshot of Owen Woodall

Owen Woodall

Instructional Support Specialist

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Get Started

Quick-start pages for some of the commonly used applications for instruction within Augusta University.

Box

Cloud-based storage and file sharing

Brightspace D2L

Our learning Management System (LMS) by D2L

Echo360

Lecture capture/educational video creation.

Microsoft Teams

Online collaboration and meeting.

Zoom

Online meeting forum.

Help Yourself

IT Knowledge Base is a self-help database designed to suit the individual learning styles of everyone offering:

• Illustrated tutorials  • How-to guides   • Self-paced training

Knowledge Base

Get Institutional Support

Instructional Support Specialist (ISS)

Skill Development and support through instructional continuity

Every college at Augusta University has an assigned Instructional Support Specialist (ISS). ISSs are the source for training, troubleshooting, and problem-solving for our instructional systems. These include Echo360 (lecture capture), Brightspace LMS by Desire2Learn, ExamSoft, TurnItIn, and other tools used for academic face-to-face, hybrid, and online learning.

Support & Training Request

Center for Instructional Innovation

Helping faculty thrive in physical and digital learning spaces

Instructional Innovation helps to advance excellence in learning through collaboration with faculty, staff, and students. As a team with diverse talents, we are committed to a philosophy rooted in experiential learning, technology-enhanced teaching, and best practices in instructional design.

Center for Instructional Innovation