Our Organization


Our service is provided via a strong commitment to the ITIL management framework for IT service delivery, change management, and asset management and to PMI project management principles. The Division is structured with multiple departments that are organized by IT discipline, not product line, to maximize the use of resources. The departmental units are:

  • Clinical Systems
    • Clinical Applications
    • Clinical Transformation
    • Revenue Cycle Systems
  • Academic and Research Technology
    • Educational and Collaborative Technology
    • Instructional Systems and Services
  • Shared Services
    • Business Services
    • Enterprise Application Systems
      • Application Support
      • Programming & Development
      • Data Warehousing and Business Intelligence
    • IT Project Management
    • Information Security
      • Change Management
    • Client Services
      • Service Desk
      • Field Support - Health Sciences Campus
      • Field Support - Medical Center
      • Field Support - Summerville Campus
      • Endpoint Services
      • Customer Relationship Management
    • Systems
      • Technical Services
      • Systems and Data Center Operations
      • Database and Application Administration
      • Systems Engineering
    • Infrastructure
      • Unified Communications
      • Network Infrastructure