Helping Hands Banner

Escort Liaison 

Escort Liaisons are often the first faces you see when walking into our facility.

This partnership between staff and volunteers is here to aid our patient experience by helping them navigate our facilities. As a 600+-bed hospital, Escort Liaisons are here to aid anyone who walks through our doors and provides assistance to locate resources and get to an appointment with ease.

No One Dies Alone

No One Dies Alone (NODA) is a program that offers companionship and support to patients who are nearing death.

NODA volunteers provide a compassionate presence to individuals who have no family or close friends to be with them at in their final hours. Through this program, we can provide a compassionate presence for patients as a simple way to show respect, dignity, and empathy for another human being.


Inpatient Liaison

Inpatient Liaisons work throughout our multiple units to provide support to our patients, families, and staff.

Volunteers round to ensure patients are having a good experience and see if anything is needed. Volunteers share resources for patients and families and sometimes just offer a friendly listening ear. In addition, volunteers also provide support to our staff members. Volunteers assist staff members with running labs, creating discharge packets, answering calls, and organizing materials.

Gift Shop

Beyond helping customers locate and purchase the merchandise they need, gift shop volunteers provide a smiling face or listening ear to patrons. As a gift shop volunteer, you have the power to brighten a day!

Furry Friends Pet Therapy Volunteers

Do you love working with animals?

Furry Friends is the program for dog lovers across the CSRA. Furry Friend Volunteers accompany therapy dogs and their handlers on pet therapy visits in the Medical Center, Children’s Hospital, and Cancer Center. Volunteers take the dogs on scheduled visits to bring smiles to our patients, families, and staff. Pet Therapy dogs visit in-group settings as well as go to individual patient rooms. Furry Friend Volunteers are a liaison between Pet Therapy and the Office of Volunteer Services and Engagement.

Healing Arts

Our Healing Artists do exactly that - help heal through their beautiful visual and musical art.

There are several different type of opportunities available with Healing Arts. From the Healing Arts Gallery Wall to Music at Midday, the Healing Arts program aims to support local artists and musicians to bring smiles to our patients, families, staff, and more.

Artists who are interested in showcasing their talents for the AU Medical Center can exhibit their artwork on the Healing Arts Gallery Wall on the second floor. Volunteer artists hang their work on a monthly rotating basis and gives those in the AU Medical Center a chance to see renowned work from the CSRA Community.

Our love for the arts is also encompassed in our Music at Midday Program. We are looking for volunteers with musical talents to fill our lobbies with beautiful sounds to soothe our patients, families, and staff. Volunteers can play a wide variety of instruments (including vocals) in the Children’s Hospital of Georgia Lobby and Cancer Center. All artists and music selections must be deemed appropriate through the Office of Volunteer Services and Community Engagement.

Our newest Healing Arts program is Art Play Studio. Art Play Studio is an educational art program that is dedicated to children and adults who are facing hospital stays and medical procedures at the Augusta University Medical Centers, clinics, and centers. Visual art classes are led by creative volunteers and encourages children, adults, and caregivers to join weekly art sessions at the bedside, in waiting areas, play rooms, or hospital art rooms. 

Help us spread the power and healing benefits of art and music throughout the AU Health System! 

Patient and Family Advisors

Patient and Family Advisors are special volunteers who know exactly what it is like to be in the hospital.

These former patients donate their time to help the hospitals mission of Patient and Family Centered Care. Patient and Family advisors help advocate for patients and families by serving on various committees and councils. If you have ideas and experiences that you feel can help us in any way, contact The Center for Patients and Families at or 706.721.7322.

Pastoral Care

Pastoral Care Volunteers are compassionate individuals who pride themselves on helping out patients, families, and staff members who seek spiritual guidance.

Pastoral Care Volunteers provide services and resources to people of all faiths and creeds. The services offer include, but are not limited to, the following: provide emotional support, assist with advanced directives, run support groups, provide prayer, oversee our multiple chapels, and hosts baptisms.