All requests for information should be made in writing. Persons making verbal requests
should be asked to submit their requests in writing. A written request will ensure
no ambiguities regarding the precise nature of the information requested, and the
adequacy of our response. A written request offers Augusta University the opportunity
for review to ensure that none of the information requested is confidential or privileged.
Certain categories of information (i.e., student educational records) may only be
released pursuant to a written request.
All written requests should be reviewed to verify that we are authorized to release
the material requested. For example, medical record information and student educational
records require written authorization of the patient/student. Medical record information
should be released only in accordance with applicable Augusta University Medical Center
policy. Please refer any requests for medical record information to Health Information
Information should be released only to the individual requesting it, unless specifically
stated otherwise in the written request. A one-time release or authorization for release
of information does not waive its confidentiality.
All requests specifically made pursuant to the Georgia Open Records Act must be referred
to Augusta University's Legal Affairs Office as required by Board of Regents policy.
The Act requires a response within 3 days of the request, so please refer all requests
promptly to Legal Affairs.
Copies of all written requests for information, as well as our response, should be
retained for at least two years in case of future litigation.
In some cases, specific policies regarding release of information already exist (i.e.,
medical records). Where applicable, these policies should be followed in addition
to the more general guidelines described above. Contact the Legal Affairs Office if
you have any question in this regard.
The Augusta University Legal Affairs Office is available to answer any questions or
to provide assistance related to requests for the release of information. Please call
721-4018 or send an email to firstname.lastname@example.org.