Communications Overview

Communications

The Augusta University Police Department Communications Division is the path of communication between people in the community requesting assistance and the Augusta University police officers that respond to calls. The Augusta University Communications Division takes calls from the Summerville Campus, Health Science Campus, River Front Cyber Center, and the Augusta University Medical Center. Under the direction of the Communications Service Officer Supervisor Jennifer McKellar, the Augusta University Police Department Communications Division efficiently and effectively handles every request for service promptly and courteously. The AUPD Communications Service Officers are diligent in both call taking and dispatching emergency personnel. The Communications Division is staffed by Communications Service Officers 24 hours a day and 365 days a year.

What Communications Officers Do


Responsibilities 

  • Dispatch emergency personnel
  • Monitor RAVE Guardian
  • Monitor fire alarm systems
  • Monitor security alarm systems
  • Monitor emergency blue phones
  • Coordinate mutual aid with other local law enforcement agencies
  • Initiate RAVE Alert notifications
  • Provide information to AU students, staff, faculty and visitors