Frequently Asked Questions


Where are you located?

The Writing Center has two locations: Summerville Campus, Allgood Hall, Room N204 & Health Sciences Campus, Greenblatt Library, Room 2101.


When is the writing center open?

Writing Center hours vary by semester. Please see our homepage and/or our schedule for the latest updates to availability. 


Can graduate students and faculty use the writing center?

Yes! We offer the same services that we offer undergraduate students to graduate students and faculty. In addition, we offer specialized services for graduate students on our Graduate Students page, as well as additional support for faculty on our Faculty and Staff Resources page.


Can I drop off my paper to have it proofread?

You must be present and engaged for the duration of your consultation. Rather than being an editing service, we help you develop the editing skills you need during your appointment. We are here to guide you along the process of becoming a better writer.


Can I come in with my science/nursing/history/a subject besides English paper?

Yes! No matter the subject, good writing should be clear, concise, organized, cohesive, indicative of critical thinking skills, able to support your claim, formatted correctly, and grammatically correct. The Writing Center can help with all of these things.


Can I bring in more advanced projects, or is the Writing Center geared more toward under-classmen?

The Writing Center supports writers at all levels of their undergraduate and graduate careers. We actually see more writers working on advanced projects for upper-division courses than we do students working on first-year writing and lower-division coursework. Our goal is to support all writers, whether they are brand new freshmen, graduating seniors, or even graduate students or faculty. If it has to do with writing, oral presentations, or multimodal composing, bring it!


So, what exactly do you do at the writing center?

We work with writers collaboratively during 45-minute consultations that can take place in-person or online. During consultations, consultants begin by asking writers about their assignment prompt/rubric as well as their goals for the session. Based on this initial conversation, the consultant and writer will begin to work on the text at hand. Consultants are trained to take into account concepts like audience, genre, and discipline when they work with writers; they are also trained to help writers focus on the things that matter most. For instance, while missing commas may be an issue, it may not be as serious as missing a thesis in an argument paper; while mistaking colons for semicolons is a problem, it may not be as substantial as a literature review that does not synthesize sources. Consultants are trained to help writers identify and prioritize the most pressing concerns for their work. As bigger-picture concerns are addressed, the consultant and writer can move on to more minor issues. This process can take several consultations, as a typical appointment will only cover 1-3 concerns.


How do I make an appointment?

Before making your first appointment, sign up for an account with us by clicking the "Register for an Account" link on our scheduler. You must use your augusta.edu e-mail account to register successfully. After registering, log into the schedule and select the time that you would like to schedule. In-person, live online chat, and written feedback online appointments can all be scheduled on the schedule. If all slots are full, graduate students and faculty only may also submit written feedback online appointments using our WuFoo form on our Graduate Student Services page. 

Student consultation in the Writing Center


Do you provide online consultations?

Yes! Undergraduates, graduate students, faculty, and staff can schedule live chat and written feedback online appointments on our schedule.  Live online chat appointments are real-time video appointments. Written feedback appointments do not include a live meeting; instead, the writer includes their prompt and assignment on the appointment form and receives written feedback at the end of the scheduled appointment time. 
 
When selecting your preferred date/time for the appointment within our scheduler, select “Live Online Chat” or “Written Feedback Online” on the appointment form. 
 
If you choose “Live Online Chat,” when it is time for your online appointment, return to our schedule and log in. Click on the time slot you selected earlier. In the “Meet Online?” box, click the link that says “Start or Join Online Consultation.” This will open a screen with a large area to the left filled with instructions; you can highlight and delete all of this text and then copy and paste the writing you would like help with onto the screen. On the right, you can chat with the consultant.
 
If you choose “Written Feedback Online,” attach your prompt and assignment to the appointment form. You will receive an email when your feedback is ready. A file with written feedback will be attached to this email. You can also access this feedback file directly on your appointment form at the bottom (it will be labeled “Client Report Form File”). Written feedback appointments use Word comment bubbles and an overview feedback form to provide written commentary on your work.
 
If all slots are taken on the schedule, graduate students only can also submit for written online feedback by completing the submission form on our Graduate Student Services page.  


How many appointments can I make?

Appointments are limited to one 1-hour session per day (five per week). We limit the amount of appointments you can make because you need time to work with your paper. Also, we can cover a lot in 1-hour and don’t want you to get overwhelmed!


How far in advance can I make appointments?

Students can make appointments at any point in the semester up until the end of that term.


What if I can’t make it to my appointment?

Cancel your appointment at least one hour before your scheduled appointment time to avoid a no-show penalty.


What happens if I don’t show up to an appointment?

After three no-show appointments, your account will be disabled. This means that you will no longer be able to make appointments online. Accounts will be re-enabled at the beginning of each academic year.


Who works in the writing center?

Augusta University students and faculty! We staff undergraduate peer consultants, graduate assistants, and English faculty. Each of our peer consultants has been highly trained and has a minimum of an A or B in ENGL 1101, 1102, & 3830 (Writing Center Theory and Practice). Each consultant also has a biography on Meet Our Staff page.


Who runs the writing center?

The Augusta University Writing Center is funded by the Department of English and World Languages and the Katherine Reese Pamplin College of Arts, Humanities, and Social Sciences. The director of the center is an English faculty member. The current director is Dr. Candis Bond (cbond@augusta.edu; 706-667-4722). Although funded and staffed through these units, the center is a campus-wide resource available to all students, faculty, and staff of the university.

View of the Writing Center with students at work


What else does the writing center offer besides one-on-one consultations?

We offer several resources beyond individual consultations, including writing and communication handouts, in-class writing workshops, informational class visits, writing groups, and community writing events.


How do I work in the writing center?

Students who work in the center take ENGL 3830: Writing Center Theory and Practice as a prerequisite. This course teaches them how writers think and develop, as well as strategies for teaching writing to diverse students. To learn more or apply, visit our Become a Consultant page.