Frequently Asked Questions


COVID-19 Updates

The Writing Center will operate primarily online in spring 2021, with limited in-person availability by appointment only Monday-Thursday between the hours of 9 a.m. and 5 p.m. at our Summerville location (Allgood Hall, rm. N204). In-person appointments will follow social distancing measures, including sitting 6 ft. apart, use of Plexiglas dividers, required use of masks, no sharing of physical papers/devices/tools, and cleanings between each appointment. Please check our schedule to see which in-person hours are available during business hours each day. Our Health Sciences location will remain closed in spring 2021; our Summerville location will be open by appointment only.  
Most appointments will continue to take place online and must be scheduled and will be hosted via WCOnline or through our asynchronous submission portalWCOnline offers video, audio, and chat features. Consultations use Microsoft Teams as a backup for audio within WCOnline. Visit our appointment page and FAQs page for more information and directions. Faculty, staff, and student groups can find updated information regarding syllabi blurbs, class visits, and workshops on our Faculty & Staff Resources page. For any other questions about Writing Center services, please email the director, Dr. Candis Bond, at cbond@augusta.edu.



Will you offer consultations during the pandemic?

Yes, we will offer primarily online consultations until further notice during the pandemic. In spring 2021, we will also offer very limited in-person availability between the hours of 9 am and 5 pm Monday-Thursday at our Summerville location (AH-N204). In-person appointments are by appointment only and must follow all social distancing measures, including sitting 6 ft. apart, use of Plexiglas dividers, required use of masks, no sharing of physical papers/devices/tools, and cleanings between each appointment. Please check our schedule to see which in-person and online hours are available each day. 


Where are you located?

The Writing Center has two locations: Summerville Campus, Allgood Hall, Room N204 & Health Sciences Campus, Greenblatt Library, Room 2101. The Health Sciences location is closed until further notice due to the pandemic; the Summerville location is open for pre-made appointments only Monday-Thursday for limited hours between 9 am and 5 pm. See our schedule for available in-person options.


When is the writing center open?

During spring 2021, online hours of operation are Monday-Thursday, 8 am-10 pm; Friday, 8 am-1 pm; and Sunday, 12-10 pm. Limited in-person appointments are available at our Summerville location Monday-Thursday for select hours between 9 am and 5 pm. Please see our schedule for in-person availability.


Can graduate students and faculty use the writing center?

Yes! We offer the same services that we offer undergraduate students to graduate students and faculty. In addition, we offer specialized services for graduate students on our Graduate Students page, as well as additional support for faculty on our Faculty and Staff Resources page.


Can I drop off my paper to have it proofread?

You must be present and engaged for the duration of your consultation. Rather than being an editing service, we help you develop the editing skills you need during your appointment. We are here to guide you along the process of becoming a better writer.


Can I come in with my science/nursing/history/a subject besides English paper?

Yes! No matter the subject, good writing should be clear, concise, organized, cohesive, indicative of critical thinking skills, able to support your claim, formatted correctly, and grammatically correct. The Writing Center can help with all of these things.


So, what exactly do you do at the writing center?

We offer free one-on-one peer consultations to guide students through the writing process, which ultimately empowers students to make well-informed decisions about their texts.


How do I make an appointment?

All students, faculty, and staff can visit our scheduler  to make their appointments. The majority of appointments will be online due to COVID-19 until further notice. Graduate students seeking asynchronous feedback on assignments without a live meeting can do so by submitting their assignment for asynchronous review on our Graduate Students page.


Before making your first appointment, sign up for an account with us by clicking the "Register for an Account" link on our Make an Appointment page. You must use your augusta.edu e-mail account to register successfully. After registering, log in and select the time that you would like to schedule.


Walk-ins appointments will not be offered until further notice due to COVID-19. Limited in-person consultations are available at our Summerville location in spring 2021, but these appointments must be scheduled at least one hour in advance.

Student consultation in the Writing Center


Do you provide online consultations?

Yes! Undergraduates, graduate students, faculty, and staff can schedule live-chat online appointments by visiting our Make an Appointment page. When selecting your preferred date/time for the appointment within our scheduler, select “Yes – Meet Online” under “Meet Online?” on the appointment form. When it is time for your online appointment, return to our website and log in. Click on the time slot you selected earlier. In the “Meet Online?” box, click the link that says “Start or Join Online Consultation.” This will open a screen with a large area to the left filled with instructions; you can highlight and delete all of this text and then copy and paste the writing you would like help with onto the screen. On the right, you can chat with the consultant.

Graduate students can also schedule an asynchronous online appointment by completing the submission form on our Graduate Students page.


How many appointments can I make?

Appointments are limited to one 1-hour session per day (five per week). We limit the amount of appointments you can make because you need time to work with your paper. Also, we can cover a lot in 1-hour and don’t want you to get overwhelmed!


How far in advance can I make appointments?

Students can make appointments at any point in the semester up until the end of that term.


What if I can’t make it to my appointment?

Cancel your appointment at least one hour before your scheduled appointment time to avoid a no-show penalty.


What happens if I don’t show up to an appointment?

After three no-show appointments, your account will be disabled. This means that you will no longer be able to make appointments online. Accounts will be re-enabled at the beginning of each academic year.


Who works in the writing center?

Augusta University students and faculty! We staff undergraduate peer consultants, graduate assistants, and English faculty. Each of our peer consultants has been highly trained and has a minimum of an A or B in ENGL 1101, 1102, & 3830 (Writing Center Theory and Practice). Each consultant also has a biography on Meet Our Staff page.


Who runs the writing center?

The Augusta University Writing Center is funded by the Department of English and World Languages and the Katherine Reese Pamplin College of Arts, Humanities, and Social Sciences. The director of the center is an English faculty member. The current director is Dr. Candis Bond (cbond@augusta.edu; 706-667-4722). Although funded and staffed through these units, the center is a campus-wide resource available to all students, faculty, and staff of the university.

View of the Writing Center with students at work


What else does the writing center offer besides one-on-one consultations?

We offer several resources beyond individual consultations, including writing and communication handouts, in-class writing workshops, informational class visits, writing groups, and community writing events.


How do I work in the writing center?

Students who work in the center take ENGL 3830: Writing Center Theory and Practice as a prerequisite. This course teaches them how writers think and develop, as well as strategies for teaching writing to diverse students. To learn more or apply, visit our Become a Consultant page.