Frequently Asked Questions


We are open for online-only writing consultations in summer and fall 2020. Our physical locations will be closed to the public until further notice. All appointments must be scheduled and will be hosted via WCOnline or through our asynchronous submission portal. WCOnline offers video, audio, and chat features. Consultations use Microsoft Teams as a backup for audio within WCOnline. Visit our appointment page and FAQs page for more information and directions. Students with exceptional circumstances such as a documented disability or lack of access to technology may contact the director to schedule an in-person consultation following social distancing guidelines. Faculty, staff, and student groups can find updated information regarding syllabi blurbs, class visits, and workshops on our Faculty & Staff Resources page. For any other questions about Writing Center services, please email the director, Dr. Candis Bond, at

Will you offer consultations during the pandemic?

Yes, we will offer online-only consultations until further notice during the pandemic. Fall 2020 will be online-only. Our physical locations will be closed to students during until further notice to protect student and staff safety. 

Where are you located?

The Writing Center has two locations: Summerville Campus, Allgood Hall, Room N204 & Health Sciences Campus, Greenblatt Library, Room 2101. Please note that both locations are closed to students until further notice due to COVID-19. Students will meet with staff virtually during this time.

When is the writing center open?

During the fall and spring semesters, the Summerville location is open Monday – Thursday from 8 a.m. to 8 p.m. and Friday from 8 a.m. to 1 p.m. The Health Sciences fall/spring hours vary by term and are listed on our homepage. During the summer, the Summerville location is open Monday – Friday from 8 a.m. to 1 p.m. The Health Sciences location is closed during all summer sessions.

Can graduate students and faculty use the writing center?

Yes! We offer the same services that we offer undergraduate students to graduate students and faculty. In addition, we offer specialized services for graduate students on our Graduate Students page, as well as additional support for faculty on our Faculty and Staff Resources page.

Can I drop off my paper to have it proofread?

You must be present and engaged for the duration of your consultation. Rather than being an editing service, we help you develop the editing skills you need during your appointment. We are here to guide you along the process of becoming a better writer.

Can I come in with my science/nursing/history/a subject besides English paper?

Yes! No matter the subject, good writing should be clear, concise, organized, cohesive, indicative of critical thinking skills, able to support your claim, formatted correctly, and grammatically correct. The Writing Center can help with all of these things.

So, what exactly do you do at the writing center?

We offer free one-on-one peer consultations to guide students through the writing process, which ultimately empowers students to make well-informed decisions about their texts.

How do I make an appointment?


All students, faculty, and staff can make an appointment to schedule their appointments. All appointments will be online due to COVID-19 until further notice. Graduate students seeking asynchronous feedback on assignments without a live meeting can do so by submitting their assignment for asynchronous review on our Graduate Students page.

Before making your first appointment, sign up for an account with us by clicking the "Register for an Account" link on our Make an Appointment page. You must use your e-mail account to register successfully. After registering, log in and select the time that you would like to come in.

Walk-ins and in-person appointments will not be offered until further notice due to COVID-19.

Student consultation in the Writing Center

Do you provide online consultations?

Yes! Undergraduates, graduate students, faculty, and staff can schedule live-chat online appointments by visiting our Make an Appointment page. When selecting your preferred date/time for the appointment within our scheduler, select “Yes – Meet Online” under “Meet Online?” on the appointment form. When it is time for your online appointment, return to our website and log in. Click on the time slot you selected earlier. In the “Meet Online?” box, click the link that says “Start or Join Online Consultation.” This will open a screen with a large area to the left filled with instructions; you can highlight and delete all of this text and then copy and paste the writing you would like help with onto the screen. On the right, you can chat with the consultant.

Graduate students can also schedule an asynchronous online appointment by completing the submission form on our Graduate Students page.

How many appointments can I make?

Appointments are limited to one 1-hour session per day (five per week). We limit the amount of appointments you can make because you need time to work with your paper. Also, we can cover a lot in 1-hour and don’t want you to get overwhelmed!

How far in advance can I make appointments?

Students can make appointments at any point in the semester up until the end of that term.

What if I can’t make it to my appointment?

Cancel your appointment at least one hour before your scheduled appointment time to avoid a no-show penalty.

What happens if I don’t show up to an appointment?

After three no-show appointments, your account will be disabled. This means that you will no longer be able to make appointments online. Accounts will be re-enabled at the beginning of each academic year.

Who works in the writing center?

Augusta University students and faculty! We staff undergraduate peer consultants, graduate assistants, and English faculty. Each of our peer consultants has been highly trained and has a minimum of an A or B in ENGL 1101, 1102, & 3830 (Writing Center Theory and Practice). Each consultant also has a biography on Meet Our Staff page.

Who runs the writing center?

The Augusta University Writing Center is funded by the Department of English and Foreign Languages and the Katherine Reese Pamplin College of Arts, Humanities, and Social Sciences. The director of the center is an English faculty member. The current director is Dr. Candis Bond (; 706-667-4722). Although funded and staffed through these units, the center is a campus-wide resource available to all students, faculty, and staff of the university.

View of the Writing Center with students at work

What else does the writing center offer besides one-on-one consultations?

We offer several resources beyond individual consultations, including writing and communication handouts, in-class writing workshops, informational class visits, writing groups, and community writing events.

How do I work in the writing center?

Students who work in the center take ENGL 3830: Writing Center Theory and Practice as a prerequisite. This course teaches them how writers think and develop, as well as strategies for teaching writing to diverse students. To learn more or apply, visit our Become a Consultant page.