Student Payment Options
Please see “How do I Pay My Bill Online?” from our main web site for step by step
instructions on how to make payment in POUNCE.
In POUNCE, payment can be made by electronic check (no fee) or by credit card. There
is a 2.85% service charge for credit card payments on POUNCE. ($3 minimum)
Please be aware that electronic checks are processed faster than paper checks but
are not instant. Holds will not be instantly released if you process an electronic
check online. The release of all holds is pending the check clearing the institution’s
For electronic checks this is five business days and for paper checks this is ten business
days. The business days include Monday through Friday and Saturday but not Sunday.
Holidays are excluded.
If you are paying a balance to get a hold released, you should consider paying with
cash or credit if it is the same day you need a balance hold released. We will not
release holds the same day for check payments.
PAYMENTS BY MAIL
If you need to mail in a payment, please send the payment to:
Business Office, Summerville Campus, Payne Hall
2500 Walton Way
Augusta, GA 30904
Payment must be received on or before the payment deadline as published on POUNCE.
Make checks payable to Augusta University.
PAYMENTS IN PERSON
You may pay in person by cash, check or money order at the Payne Hall Business Office
on the Summerville Campus. We are open Monday through Friday, 8:00 a.m. until 5:00
PAYMENTS BY BANK WIRE
Payment by wire from your bank may be arranged well in advance of payment deadlines.
To get more information on bank wire, please contact the Business Office at 706-737-1767.
PAYMENTS BY 529 PLAN
529 plan payments should be requested from the financial institution up to six weeks
in advance of the payment deadline to ensure they will arrive on time. Most require
at minimum three weeks from the time of request to send checks to the institution,
but some take longer. Planning is key. If there is a delay, official documentation
of the check request from the financial institution including the student's name and
the amount being paid are required to be received before the payment deadline for
a term. This information can be sent to Business_Office@augusta.edu.
Student refunds will be processed according to the basic schedule as listed below:
For refunds of financial aid overages processed within the start of term, a student
may receive a refund on the published scheduled dates and following drop/add, attendance
verification and financial aid verification.
Outside of the start of the academic term, refunds will be processed bi-weekly by
the Augusta University Business Office once the student account has been reviewed.
Generally the dates of this processing will occur on Tuesday and Thursday but may
be variable to allow for scheduled holidays and any unforeseen circumstance. All refunds
will be processed in compliance with state and federal regulatory requirements.
Students who formally withdraw from the University may be eligible for a refund.
Eligibility for refunds depends on the method of payment used for tuition and fees.
Refunds are not provided for individual course withdrawals. The following are not
entitled to any refund of fees paid: students suspended for disciplinary reasons,
students who leave the University when disciplinary action is pending, or students
who do not formally withdraw from the University. No refund for reductions in credit
hours after the drop/add period has passed unless the reduction is the fault of the
University. Refunds associated with Parking, Housing, Meal Plans, Bookstore purchases,
and insurance (all types) must be determined by those originating offices and are
not a function of refunds for withdrawals. Fines are non-refundable. Acceptance
Deposits (a.k.a. commitment deposits) are non-refundable.
The Augusta University Refund Policy follows the University System of Georgia Board
of Regents policy in the USG Policy Manual 7.3.5.
The policy is stated as follows:
The policy for determining refunds to be made on institutional charges and other
mandatory fees at USG institutions follows:
For the purposes of this section, “institutional charges” are as defined in the Statutory
and Regulatory Citations Section 484B of the Higher Education Act of 1965, as amended
(Title IV, HEA and 34.668.22).
Tuition and fees awarded by scholarship or grant from an agency or authority of the
State of Georgia on behalf of a student receiving a refund under this policy shall
be reimbursed to such agency or authority.
The Chancellor is authorized and empowered to take or cause to be taken any and all
such other and further action as, in the judgment of the Chancellor, may be necessary,
proper, convenient or required in connection with execution of this policy. Such authority
may be further delegated to the President of the institution.
The Presidents are authorized and empowered to take or cause to be taken any and
all such other and further action as may be necessary, proper, convenient, or required
in connection with the execution of this policy. (BOR Minutes, February 2007)
STUDENTS WITHDRAWING FROM AN INSTITUTION (BOR Policy Manual 184.108.40.206)
Augusta University follows the Withdrawals Policy as set forth by the Board of Regents
of the University System of Georgia. The policy is stated as follows:
The refund amount for students withdrawing from an institution shall be based on
a pro rata percentage determined by dividing the number of calendar days in the semester
that the student completed by the total calendar days in the semester. The total calendar
days in a semester includes weekends but excludes scheduled breaks of five or more
days that a student was on an approved leave of absence.
The unearned portion shall be refunded up to the point in time that the refunded
amount equals sixty percent. Students who withdraw from the institution when the calculated
percentage of completion is greater than sixty percent are not entitled to a refund
of any portion of institutional charges.
DEATH OF A STUDENT (BOR Policy Manual 220.127.116.11)
Augusta University follows the Death of a Student Policy as set forth by the Board
of Regents of the University System of Georgia. The policy is stated as follows:
A refund of all nonresident fees, matriculation fees, and other mandatory fees shall
be made in the event of the death of a student at any time during the academic session.
MILITARY SERVICE REFUNDS (BOR Policy Manual 18.104.22.168)
Augusta University follows the Military Service Refunds Policy as set forth by the
Board of Regents of the University System of Georgia. The policy is stated as follows:
Subject to Institutional Policies, full refunds of tuition and mandatory fees and
pro rata refunds of elective fees are hereby authorized for students who are:
1. Military reservists (including members of the National Guard) who, after having
enrolled in a USG institution and paid tuition and fees, receive orders to active
duty or are reassigned for temporary duty or mandatory training that prevents completion
of the term;
2. Commissioned officers of the United States Public Health Service Commissioned
Corps (PHSCC) who receive deployment orders in response to a public health crisis
or national emergency after having enrolled in a USG institution and paid tuition
3. Active duty military personnel who, after having enrolled in a USG institution
and paid fees, receive reassignment or a temporary duty assignment or a training assignment
that would prevent completion of the term; or,
4. Otherwise unusually and detrimentally affected by the activation of members of
the reserve components or the deployment of active duty personnel of the Armed Forces
of the United States who demonstrate a need for exceptional equitable relief.
Students Using Military Tuition Assistance
In order to clarify the returning of Department of Defense (DOD) funding for qualifying
students who withdraw from Augusta University, please see the information below. This
is applicable to students who formally withdraw from all courses for a semester. No
refund will be made for individual courses dropped after the last day of the designated
When a student using military tuition assistance withdraws from their DOD-approved
courses, the return amount to the DOD shall be based on a pro-rata percentage as described
above. The proportion refundable is determined by the date of withdrawal and is equal
to that portion of the period of enrollment for which the student has been charged
that remains on the last day of attendance, up to the 60 percent point in time of
The University System of Georgia’s Board of Regent’s policy 22.214.171.124 can be found at: