Advising FAQs


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Academic Advisor

An Academic Advisor assists a student in pursuing his/her educational goals, facilitating access to the full range of learning opportunities and services available at Augusta University.

The Academic Advisors are trained in their specific program areas as well as being cross-trained in other disciplines.

Academic Advisors cannot …

    • Make decisions for an advisee but can offer a listening ear and alternatives to consider
    • Change college policy or academic requirements but can inform and recommend course of action.
    • Serve as a personal counselor but can be a resource for referrals to appropriate professional personnel

Students are assigned an Academic Advisor based on their major. You can find your assigned advisor’s picture, email and phone number on the Staff page.

Reminder: The Academic Advisement Center advises students with less than 60 credit hours, students in pre-admit programs, dually enrolled students, and senior citizen audit students.

All students with 60+ credit hours, post-baccalaureate and students admitted to pre-admit programs are advised by their major department.

Students advised in the Academic Advisement Center are required to meet with their advisor once each semester for “next term advisement.” Students will not be able to register for next term courses without meeting with their advisor for mandatory advisement.

Students are encouraged to schedule an appointment with their advisor.

Contact your Academic Advisor directly via email to share your concerns or to request an appointment. Your advisor will work with you to determine the best way to assist you whether that is a phone call, email, virtual meeting or an in-person meeting. Alternatively, for quick questions, students can also utilize virtual walk-in hours.

The Academic Advisement Center will be hosting virtual walk-in hours to address quick questions beginning fall 2021. Virtual Walk-In hours will be held every Tuesday, Wednesday, and Thursday from 10-11 AM and 3-4 PM.


Next Term Advisement

Your assigned Academic Advisor will send you a link to schedule a mandatory advisement meeting to discuss next term registration.

Advisement for summer and fall occurs in the spring semester generally after MLK Day.

Advisement for spring occurs in the fall semester generally after Labor Day.

Advisement meetings are intended to be collaborative in nature. Students are encouraged to prepare for their advising appointment using the tips provided on the “Prepare for Registration” page.

Advisors play a crucial role in helping students navigate their degree plan; thus, it is imperative that students foster a sense of responsibility for their academic success and prepare accordingly.

At a minimum, students can expect to discuss current course progression, create a list of courses for next term registration, discuss program specific topics (i.e. pre-admit program applications, internships, undergraduate research, etc.), and discuss academic strategies for success.

JagTrax is a web-based advisement tool that helps advisors and students “audit” academic progress towards degree completion and “plan” future coursework. The JagTrax audit provides information about degree requirements. Your audit is a planning tool and not an official certification of graduation.

What is JagTrax?

You can view the Schedule of Classes here. The Schedule of Classes will allow you to see which courses are available/being offered by term. You can also view campus location and course restrictions for each course.

Course restrictions often refer to courses restricted to specific majors or student groups (LLC, Professional Scholars, Honors, etc.).

If you have trouble navigating/understanding the Schedule of Classes webpage, please reference the reader guide here.

Some majors may require elective courses but not all majors do. General electives are courses that are not specific to your major but may be required to fulfill a degree requirement.

General electives complement your degree or could be used as an opportunity to explore another subject area of interest. There is no list of general electives. You will want to choose a complementary course of interest, view its pre-requisites via the University Catalog and ensure the course is being offered in the term you wish to take it via the Schedule of Classes.

Students should plan their electives in a manner that does not delay their graduation timeline. For example, do not take all electives in one semester but rather maintain a balance between major specific courses and electives.

If you are unsure of what content will be covered in a particular course, you can view the course description via the University Catalog. Click the tile at the top titled “Course Descriptions” and search by course name and number.

A pre-requisite is a course that must be satisfactorily completed prior to taking another course. For example, if a student wishes to take ENGL 1102, the student must have first earned a grade of C or better for ENGL 1101. Pre-requisites may be found at the end of course descriptions in the University Catalog.

A co-requisite course is a course that must be taken together in the same term. Courses that require co-requisites are noted in course descriptions printed in the University Catalog.

Core classes encompass general education requirements that provide students an opportunity to explore various disciplines and expand their knowledge. At Augusta University, all students are required to complete a group of general education courses known as the “Core Curriculum.”

For more information about the core curriculum, take a look at the What's Core? handout. 

The Augusta University Catalog states a normal course load for an undergraduate student is between 15-18 hours. Undergraduate students who wish to register for more than 18 semester credit hours must receive an approval from either 1) the chair of their academic department or 2) the Director of the Academic Advisement Center (if they are assigned to the Academic Advisement Center).

Per the AU Catalog policy, a student may be approved to register for more than 18 hours only if 1) he or she has a Regents GPA of 3.0 with at least 15 credit hours taken at Augusta University, or 2) he or she is within 30 hours of graduation, or 3) the student is granted permission by his/her dean.

View the policy in the University Catalog, located in “Undergraduate: Academic Regulations” and select “normal course load.”

Foreign Language courses are not a requirement for Augusta University students. There is an option to choose a foreign language course to fulfill an Area C Humanities requirement (Area C is part of the core curriculum).

The World Languages Placement exams are administered by the Testing and Disability Services. The test measures listening and reading comprehension for German, French and Spanish languages.

Heritage speakers and students who have taken the language in high school should take the placement exam.

Students with any college credit for a world language may NOT take the placement exam; those students can take the next course in the language sequence.

Test takers must be continuing students or newly accepted students who are registered for new student orientation.

Students interested in taking the World Languages Placement exam should email tds@augusta.edu from their AU email with which exam they wish to take.

Students considering a change of major should:

    • Review the University Catalog for a list of degrees and majors offered at Augusta University.
    • Speak with their currently assigned Academic Advisor regarding their desire to change majors.
    • Consult Career Services to explore career options.

Once a student has determined a new major of interest, the student should work with their currently assigned Academic Advisor to complete a student records update form.

    • Students interested in adding a minor or certificate to their current degree plan should also complete the student records update form per a conversation with their Academic Advisor.

Students should be aware that their major will be changed effective the following academic term. For example, if a student changes their major halfway through the spring semester, their major will not be effectively updated in JagTrax until the start of the first summer session.


Registration Holds

The Academic Advisement Advisee hold is placed on the account of every student advised by the Academic Advisement Center. This hold remains on a student’s account until the student has reached a junior classification with 60 or more credit hours or is accepted to their pre-admit program.

This hold will prevent students from registering for their next term courses if they have not had a formal advising appointment with their Academic Advisor.

For students who have been advised by their Academic Advisor, this hold will not prevent registration.

Aside from the Academic Advisement Advisee hold, there are a multitude of other holds students can acquire for various reasons. These holds generally prevent registration and should be resolved prior to a student’s registration date.

Students are responsible for identifying their own holds via Pounce or JagTrax and should work to resolve them in a timely manner as most holds can take several days or weeks to resolve. Although not required, as a courtesy, your Academic Advisor may send you a reminder informing you of holds active on your account and how to resolve them.

A student can identify active holds on their account by following these steps: POUNCE > Student > Student Records > View Holds. Please view a full list of holds and which office to work with to resolve the hold here (Augusta University > Registrar > Students > Holds Information).


Registration

During your “next term advisement” appointment session, your advisor will guide you through the process of registering for classes. Students will utilize a platform called Schedule Planner to create their schedule.

Students can find registration instructions for their current registration term here or on the “Helpful Links” tab on the Academic Advisement website.

Students should reference the “Prepare for Registration” tab on the Academic Advisement website for tips on how to prepare for registration.

Registration for Spring 2022 begins October 25, 2021.

Log into POUNCE.

Click “Student.”

Click “Registration.”

Click “Student Detail Schedule” or “Week at a Glance.”

It is important that during an advisement session, students speak with their advisor about multiple options (where possible) for various core curriculum requirements. For example, there are multiple options to choose from for the humanities. Perhaps choose 3-4 humanities options that you might be interested in taking so that on registration day, you have a variety of options to choose from when building your schedule.

If a course is full and that course must be taken for your major, students are encouraged to wait list if the course has a wait list option. Wait listing does not guarantee you a seat in a course but it does give you the opportunity to register for a course should seats become available throughout the registration period.

Students can think of their Schedule Planner shopping cart as similar to an Amazon shopping cart. Just because you put an item in your Amazon shopping cart does not mean that you have purchased that item. You must check out in order to actually purchase the items in your cart. The same is true for your Schedule Planner shopping cart. Before registration, you can build your schedule and send it to the shopping cart. You have not registered for those courses or held a seat in those courses. They are in your cart should you decide to register for them.

Students can choose to wait list for a closed course with an open wait list.

On registration day, if a student attempts to register for a closed section with an open waitlist, the student will receive a registration error. The student will notice a drop-down menu next to the course they wish to register for and should select “wait list” and click “submit.”

Wait listing for a course does not guarantee you a seat in the course nor do the hours for that course count in your total registered hours until you have been offered the waitlisted seat and you have registered.

Log into POUNCE.

Click “Student.”

Click “Registration.”

Click “Registration, Add or Drop Classes.”

Next to the wait listed course for which you wish to register, click the dropdown Action menu, select “Web Register” and then click “Submit Changes” at the bottom of the page.

A permissions error can appear if you are trying to register for a course that has been reserved for students in a specific population. For example, if you are not participating in Living Learning Community and you attempted to register for a course reserved for students in this specific cohort, you may receive an error.

It is best to look at Schedule of Classes and the reader guide for Schedule of Classes before setting up your registration shopping cart to make sure that you choose the courses that will not give you an error at a later time. The Schedule of Classes shows what courses are available to all students and which courses have specific restrictions next to each class time under notes.

Students advised in the Academic Advisement Center do not need a PIN as they use Schedule Planner to register instead of the Registration, add, or drop feature.

If you are a student who is advised outside of the Academic Advisement Center, please contact your major department to obtain your registration PIN.


Course Changes/Concerns

Typically, the first week of every semester is add/drop or schedule adjustment period for you to modify any courses you are registered for. Payment deadline is usually before the first week of the semester.

For fall 2021 term, students can continue making adjustments to their schedule through August 17.

After August 17, 2021, if a student chooses to withdraw from a course, the student will receive a “W” on his/her academic transcript. A “W” does not affect your GPA but does indicate that you withdrew before successfully completing the course. A “W” may impact your financial aid; therefore, we advise you to speak with your Academic Advisor before considering your withdrawal.

You will not face monetary penalty for making schedule changes during the add/drop period. Your fees will be updated based on any changes you make in your total registered credit hours. For example, if you were enrolled in 16 hours before the term start date and decide to drop down to 13 hours, you may get a refund. However, if you increase the credit hours you enrolled in after the semester start date, you will see a new balance to pay on your account.

It is very important for you to check course availability via the Schedule of Classes before you consider changing a class. If you are simply changing a course time or sections, then you can choose to drop a currently registered course first and add a new section. An example of this is if you are trying to change your ENGL 1101 from Section A taught in the morning to Section E taught in the afternoon.

If you are trying to change a course to a completely new course, you will need to speak with your Academic Advisor first and receive an approval. An example of this is if you are trying to change your Humanities option from ART 2010 to a foreign language or MUSI 2320.

To drop a currently registered course …
    • Log into POUNCE.
    • Click “Student.”
    • Click “Registration.”
    • Click “Registration, Add or Drop Classes.”
    • Next to the course you wish to drop, click the drop down Action menu, select “Web Drop” and then click “Submit Changes” at the bottom of the page.
To add a new course …
    • Log into POUNCE.
    • Click “Student.”
    • Click “Registration.”
    • Click “Schedule Planner.”
    • Click “Continue Planning Schedule.”
    • Once on the homepage, there will be three sections – Courses, Current Schedule and Shopping Cart.
    • Under “Courses” select ONLY the course you want to add to your current schedule.
    • Under “Current Schedule” select ALL courses.
    • Under “Shopping Cart,” deselect ALL courses.
    • Then click “Generate Schedules” to proceed with registration.
    • When you have found the schedule you want, click “View” and then click “Send to Shopping Cart” at the top of the page.
    • Once redirected to POUNCE, complete your registration by clicking “Submit.” You will know you have been registered for the course if no errors occur and you see *Web Registered* next to the course.

You can also find these instructions along with additional information regarding changes you may want to make here.

If you wish to drop a course after the add/drop period, you must complete follow withdrawal process listed on Registrar's website. Please note that you will find withdrawal form on this site and the first two lines on the first page of withdrawal mentions:  Instructions for signing documents electronically, can be found at https://www.augusta.edu/esignature/. 

The deadline for withdrawal is published on the University’s Academic Calendar for each semester.

Effective fall 2021, there is no longer a limit on how many courses a student can withdraw from.

A student who withdraws after the withdrawal deadline, receives a grade of Withdraw Fail (WF) except in cases of medical, hardship, or military withdrawal. WF grades will be treated as F grades for GPA calculations.

Any course dropped after the add/drop period and before the withdrawal deadline is considered a withdrawal (W). It appears as a W on your transcript and counts in attempted hours. It does not impact your GPA but can impact other areas such as your financial aid, full-time status, and athletic eligibility. Therefore, students should consult their advisors, financial aid, and their athletic coach before considering a withdrawal.

Students facing external situations can choose to complete one of the following withdrawals from the university:

*Dean of Students office assists students who may want to request medical or hardship withdrawal on a case by case basis.*

    • Medical withdrawal – can be requested when students are experiencing a medical emergency or condition that prevents them from completing their coursework for the current semester. Note: students must withdrawal from all of their classes to receive a medical withdrawal.
    • Hardship withdrawal – can be requested if students are experiencing an unexpected occurrence in their life that may require withdrawal from all courses for the semester.
    • Military withdrawal – can be requested by students who are active duty military and receive reassignment orders that would prevent completion of their term.

A bachelor’s degree at Augusta University consists of three main components regardless of the student’s major/career path and will generally culminate to 124 credit hours:

    • Core Curriculum -- Can be explored on AU Catalog and is typically broken down into areas A-F; usually adds up to 60 credit hours

    • Major Requirements -- Each major has a different set of requirements that can be explored via AU Catalog under the Degrees and Majors tab; usually adds up to 60 credit hours

    • Wellness requirements -- 4 credit hours; noted at the end of each major requirement on Degrees and Majors tab on AU Catalog.
      • WELL 1000 Wellness integrates the physical, mental, social, and environmental aspects of wellness. Healthy lifestyle choices are encouraged through education and fitness wellness assessment. WELL 1000 is a two-credit hour and does not replace the two, one-credit hour wellness activity courses.
      • WELLNESS ACTIVITY courses are physical fitness based courses that range from sports-style activities like basketball or volleyball to jogging, rowing and self-defense. Wellness activity courses are offered each semester but the variety of courses differ from semester to semester.

A student registered for 12 or more credit hours is considered attending full-time. A student registered for less than 12 credit hours is considered attending part-time.

If you are a student athlete or living on campus (or both), you are required to attend full-time. For further information about campus housing, students can contact Housing and Residence life. Student athletes can contact the Athletics department.

Financial aid can also be impacted by a student’s full-time versus part-time status. For specific questions, please contact the Office of Financial Aid.

In order to graduate in four years, it is recommended students take 15-16 credit hours each term so that they may easily obtain 124 credit hours at the end of eight semesters (equivalent to four academic year). Students are typically required to earn 124 credit hours to graduate with a bachelor’s degree.

Online courses can have asynchronous or synchronous lectures.

  • Asynchronous online courses are taught completely online with no assigned meeting time.

  • Synchronous online courses are taught completely online; however, students may be required to report to an online platform (indicated by the professor) at a set time each week. For example, a course may be listed as “WEB” in the university schedule of classes but has a meeting time of 12-1250 PM.

D2L should be active on the morning of the first day of classes at 8am and it should reflect all courses a student is enrolled in for the current semester. If the student has adjusted their schedule (i.e. changed classes) during the first week, please allow a minimum of 24 hours to see an update on D2L account.

If a student does not see any course material on D2L, the student can contact the professor via email. Professor’s emails can be located on the detailed schedule in POUNCE.

For students experiencing technical challenges accessing D2L, please contact IT Help Desk.

Academic standing is a reflection of how you are doing academically and is determined by how far you have progressed in your academic degree and what your GPA is.

Academic Probation -- Any undergraduate student whose institutional GPA at the end of a semester is below a 2.00 will be placed on Academic Probation. Students may continue to attend Augusta University but will need to seek additional academic assistance to ensure their progress towards good academic standing. Students should consult the Academic Success Center for tips and academic coaching to develop a plan for academic success.

Academic Suspension -- Students who are on probation and fail to meet the minimum GPA requirements per their progression level will be suspended. The mandatory minimum term of suspension is one semester.

Reinstatement after Suspension -- Students who wish to return after suspension can submit an appeal for reinstatement (see also Requesting Reinstatement from Academic Suspension on the University 101 page)

    • If a student is advised in the Academic Advisement Center, he should contact Veronica Williams, the Director for Academic Advisement, at vwilliams6@augusta.edu regarding the reinstatement process.
    • If a student is advised by his major department, he should contact the Academic Dean for his major department regarding the reinstatement process.

For additional information, please visit AU Catalog:

      • Click on “Academic Regulations.”
      • Select “Undergraduate: Academic Regulations.”
      • Select “Academic Standing” from the alphabetical list.

Students can see up to date HOPE scholarship information on the Office of Financial Aid webpage.

If a student has specific questions or needs further assistance, please visit the site above and click on “About” using the dropdown menu and select “Financial Aid Staff.” The staff page lists financial aid counselors, their email, and which group of students they are assigned to work with. Students can contact their assigned Financial Aid Counselor for assistance.

  • Log on to POUNCE.

  • Click “Student.”

  • Click “Student Records.”

  • Click “Final Grades.”

  • Select the appropriate term.

  • Click “Submit.”

  • Following these steps will give you both final grades for a term as well as your GPA in three different forms: Current term GPA, Cumulative GPA, and Overall GPA.

Your JagTrax shows you multiple GPAs, one of which is institutional GPA. To understand what the different GPAs mean, reference this Academic Standing The institutional GPA will replace your grade but the overall GPA looks at the average of both attempts. Therefore, it is generally NOT recommended that you retake courses and your specific circumstance should be discussed with your Academic Advisor to reach an informed decision on whether to retake a course or not. Your Advisor will help you understand the positives and negatives of retaking a course.


Transfer Credits and Transient Process

You can request your AU transcript to be sent to your future transfer school via POUNCE > Student > Student Records > Request official transcript.

Each school has different requirements for their transfer applicants so that should be discussed with your future school’s admissions office.

Students wishing to remain enrolled at Augusta University but planning to take a course at another institution with the intention of transferring that credit back to Augusta University are considered transient students.

Students interested in taking a course outside of AU must complete a transient permission form. You can access the transient request form by going to Registrar’s webpage, click on Forms and scroll down to “Request for Transient Permission.”

Students should check with the transient institution about course availability and when and how to register.

Augusta University does accept Advanced Placement (AP), International Baccalaureate (IB) and dual enrollment credits.

Students should become familiar with the Credit by Examination page found on the Admissions website. This website shows you what credits are accepted for AP/IB and various other examinations for credit.

Students wishing to transfer dual enrollment credits from another institution to Augusta University should utilize the Transfer Equivalency Guide to determine what courses will transfer directly to Augusta University. Keep in mind that a course may transfer to Augusta University but may not fulfill a degree requirement for your specific major.

Should a student have questions about how their dual enrollment credit will transfer, the student should consult the Office of Undergraduate Admissions.

Students may also find the information found on the Admissions website regarding Transfer Credit.


Miscellaneous

Each professor decides what textbooks are required for the particular course they are teaching. Students can see the required textbooks on the JagStore website by following the steps below:

    • Open the JagStore webpage.
    • Click on “New or used textbook” at the top
    • Select “Online” or “Jag Compare” – both features will ask you to filter your results by selecting the term (example: Fall 2021), selecting the course, section of the course and professor teaching the course. These filters will help you see the specific textbooks your professor is requiring for your section of a course. If you are unsure about what section you are enrolled in, please look at your detailed schedule in POUNCE.
    • If you do not see the name of textbooks required for your courses on JagStore, please email your professor directly. Your professor’s name and email can be found on the detailed schedule in POUNCE.

Please note the JagCompare feature allows you to look at textbook prices for JagStore and several online textbook sites such as Amazon.

Each accepted student will need a JagCard to access university buildings and events. To obtain yours, please follow instructions provided on the JagCard Office website.

All students must have their current vehicle registered with the parking office in order to park on campus. Parking registration instructions can be found on the Parking Office website.

Additionally, Student Guide to Parking has parking rate, tips on where to park if you are on different AU campuses, and tips for residential versus commuter students.