By intentionally and transparently measuring our success, we can be assured that we are meeting our priorities and achieving our desired goals.

Since the completion of plan, institutional leaders have identified Key Performance Indicators for each our strategic focus areas – education, research and scholarship, clinical care, and outreach. Additionally, we have identified Key Performance Indicators for two inherent priorities that are interwoven throughout all of our strategic priorities and organizational goals – institutional culture and financial sustainability.

Strategic Focus Area: Education

graduation-cap icon Education KPIs

Fall 2014

Fall 2015

Fall 2016

Fall 2017

Fall 2018

Fall 2019

Fall 2020

Total Fall Enrollment

8,530

8,333

8,532

8,824

9,072

9,274

9,565

 

Fall 2014

(Fall '13 Cohort)

Fall 2015

(Fall '14 Cohort)

Fall 2016

(Fall '15 Cohort)

Fall 2017

(Fall '16 Cohort)

Fall 2018

(Fall '17 Cohort)

Fall 2019

(Fall '18 Cohort)

Fall 2020

(Fall '19 Cohort)

1 Year Retention Rate

69.6%

74.7%

74.5%

72.7%

71.6%

71.9%

73.5%

 

AY2013-14

(Fall '08 Cohort)

AY2014-15

(Fall '09 Cohort)

AY2015-16

(Fall '10 Cohort)

AY2016-17

(Fall '11 Cohort)

AY2017-18

(Fall '12 Cohort)

AY2018-19

(Fall '13 Cohort)

AY2019-20

(Fall '14 Cohort)

6 Year Graduation Rate

32.0%

30.2%

26.4%

27.4%

31.4%

39.8%

49.9%

 

FY2015

FY2016

FY2017

FY2018

FY2019

FY2020

FY2021

Degrees Awarded

1,946

1,873

1,892

1,954

2,231

2,233

-

 

 

Strategic Focus Area: Research & Scholarship

flask icon RESEARCH & SCHOLARSHIP KPIS

FY2015

FY2016

FY2017

FY2018

FY2019

FY2020

SPONSORED AWARDS, IN MILLIONS

$106.5

$109.3

$107.6

$125.9

$111.1

$159.0

FACULTY SCHOLARLY & CREATIVE PRODUCTS

Measures in Development

NIH MEDICAL SCHOOL RANKINGS

74

70

71

67

73 

73



Strategic Focus Area: Clinical Care

stethoscope icon Clinical Care KPIs

FY2015

FY2016

FY2017

FY2018

FY2019

FY2020

HEALTH PROFESSIONS DEGREES AWARDED

977

1,011

979

980

1,071

1,053

Patient Experience/Satisfaction

AU Health System continuously evaluates patient experience and satisfaction. We recognize that every patient should be assured safe, high-quality, coordinated care that is delivered with compassion and empathy. Improving our patients’ experience of care, as measured by CAHPS (Consumer Assessment of Healthcare Providers and Systems) surveys, is simply one measure to determine how AU Health System is successfully engaging our patients. A patient’s experience must commence well before the need of inpatient or outpatient services and must extend long afterwards. Our Health System’s relationship with our patients must be nurtured through collaboration and communication at all points along the care continuum. We value the input of our patients and their families by partnering with them on numerous committees and projects as ‘advisors’ for process improvement. To learn more, read about AU Health’s Patient Satisfaction and Patient Advisory Councils.

Transitions of Care

AU Health is continually developing a continuum of care designed to meet the evolving needs of our patients. An effective transitions of care from the hospital to home requires coordination of efforts not only among the units of AU Health, but with the health care community at large. Through the use of data analytics, root cause analysis, community partnerships, and patient- and family-centered care, AU Health strives to provide safe, quality care for its patients long after their encounter has ended.

Health Care Access

Part of Augusta University and AU Health System’s mission is to provide leadership and excellence in teaching, discovery, clinical care, and service. Augusta University endeavors to expand the number of graduate and post-graduate opportunities while promoting interdisciplinary learning within its academic medical center. The availability of a competent health care workforce is critical to the efficient and effective delivery of care. As Georgia’s only public academic medical center, it is committed to addressing the state’s clinical workforce shortages. 

As a Health System, we must continue to accommodate our patients by providing convenient settings for our patients to seek care across the care continuum. AU Health System continues to expand its outreach by opening additional regional care sites and expanding our telemedicine services in an effort to create better access to health care across the state. To learn more, read about AU Health’s Locations and REACH Health telemedicine service.

 

 

Strategic Focus Area: Outreach & Economic Development

line-chart icon Outreach & economic KPIS

FY2015

FY2016

FY2017

FY2018

FY2019

FY2020

ECONOMIC IMPACT, IN BILLIONS

$1.91 $1.98 $1.99 $2.39 $2.60 Available in
April 2021

PROFESSIONAL ENGAGEMENT

Measures in Development

CYBER-RELATED COLLABORATIONS

Measures in Development

 

Interwoven Priorities

refresh icon Institutional Culture KPIs

FY2015

FY2016

FY2017

FY2018

FY2019

FY2020

Undergraduate Student Engagement

Quality of Interactions

45.4

43.3

40.2

43.2

42.9

Supportive Environment

32.8

34.1

30.8

33.5

33.2

Employee Engagement - University

-

-

3.62

3.67

-

3.74

DIVERSITY & INCLUSION CLIMATE

Dr. Tiffany Townsend joined Augusta Universty in early fall of 2019 as the Chief Diversity Officer. In an effort to advance diversity, equity, and inclusion (DEI) across our campus, the Office of Diversity and Inclusion, led by Dr. Townsend, has partnered with the Office of the President and Office of the Provost to launch the development of a centralized DEI strategic plan. The plan, which will be informed by a campus climate survey and Dr. Townsend’s one-on-one interviews with over 100 students, faculty, and staff is set to be unveiled winter of 2021.

 

refresh icon Financial Sustainability KPIs

FY2015

FY2016

FY2017

FY2018

FY2019

FY2020

Philanthropy, IN MILLIONS

$32.2

$23.5

$14.2

$15.7

$12.7

$16.5

Instructional Proportion of Total Expenditures

38%

38%

37%

37%

 –

-

Administrative Proportion of Total Expenditures

20%

19%

21%

19%

-

 

Achievements Ahead

From the previously profiled accomplishments over the last year, it is evident that Augusta University is already advancing beyond its boundaries.

Many of the efforts described on the previous pages are not complete. They are still being implemented or have moved to operationalization – and we have a responsibility to measure their impact and to adjust our practices to ensure optimal benefit to our students and patients. Other efforts are just beginning or are soon to begin. Below are a few of our commitments over the next year to support advancement of Beyond Boundaries.