Frequently Asked Questions

What is Professional and Community Education?

The mission of the Division of Professional and Community Education (PaCE) is to provide high quality, non-traditional educational opportunities for learners seeking to grow professionally, personally and culturally. We extend the resources of Augusta University to promote lifelong learning. We serve a diverse population by providing a variety of educational programs serving Georgians from early childhood through senior years. Our activities reach people of all ages and walks of life. We are responsive to the changing needs of the campus and the community.  Our programming is sound in educational content, is presented by qualified instructors, and promotes the mission of Augusta University on campus, throughout the State of Georgia, the Southeast, nationally and internationally.

How and where can I park?

For courses held on the Augusta University Summerville campus, your confirmation will serve as your parking pass. Our campus is well-lit at night and Public Safety patrols the campus at all times. Please be aware that due to ongoing construction, some parking areas may be unavailable. We will make every effort to notify you in advance of parking lot changes. If you haven't heard from us and expect parking to be a problem, please contact Public Safety at (706) 737-1401 or call us the week before your class begins. This is especially important if you have special parking needs.

Where do I get books or supplies for a course?

Required textbooks and many supplies are available at the Augusta University Bookstore. Please save your receipts in the event a course is canceled and a refund is desired. If you are planning to take an online class, check the course description for a list of required textbooks and/or software. There will be a link to a web site or a toll-free number listed to obtain the materials. Alternately, you can always order these items through the Augusta University Bookstore.

What if I have special needs?

If you require special accommodation or have other special needs, please contact us at (706) 721-3967 as far in advance as possible.

Can I use the library?

Adult PaCE students may have limited use of the library during the academic term in which they are enrolled. Please request the required library usage form from the PaCE office at (706) 721-2329 or email coned@augusta.edu.

What is a CEU?

Formally defined, one Continuing Education Unit (CEU) is “ten contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction.”

Augusta University has long been involved with the Continuing Education Unit. Since its inception, AU PaCE has been instrumental in helping to develop, shape, and implement the CEU as an accepted standard of measure for quality continuing education. The assurances of the CEU enhance the quality of your learning experience in several ways:

• Nationally adopted criteria are applied to program design.
• A permanent record of your participation in a AU PaCE sponsored program is maintained.
• The University’s accreditation by the Southern Association of Colleges and Schools reaffirms the application of criteria in the area of continuing education.
• The University System of Georgia Board of Regents sets the CEU criteria to maintain quality experiences in continuing education. Guiding Principles of the CEU
• Programs are designed to upgrade existing career, professional or occupational skills.
• Programs have written learning outcomes.
• Knowledgeable people are involved in planning and conducting programs.
• Content and instructional methods are appropriate for the learning outcomes.
• Participants satisfactorily complete programs as demonstrated through attendance or assessment.
• Programs are evaluated by the participants .
• The institution has a clearly defined way for developing and administering programs and has a review process that ensures the CEU guidelines are met.
• The institution maintains completion records on all participants that satisfactorily complete a program and can provide a copy of a CEU transcript. Click here for more info on obtaining your CEU transcript

What are temperatures like in the classrooms?

Our classrooms can be too warm or too cool. For your comfort, we recommend that you dress in layers.

How can I register for courses?

You may register online, call us or mail in the registration form from our current catalog, or bring it to our office.  If paying by check, please include your drivers license number and a daytime phone number. For your own security, please do not write your credit card information on any registration form.  We do not accept faxed or mailed registrations with credit card information. To register and pay via credit card please register online.

Am I able to receive financial assistance?

Federal student loan programs do not cover non-degree credit programs.  However, there are still many other programs available to help pay for professional education programs. Please click here for details. Some are only open to a specific group while others are open to everyone.  This is in no way a comprehensive list of resources.

Will VA benefits pay for PaCE courses?

Yes. We have some courses approved by the VA for the GI Bill, Post-911, etc.  Please contact Jasmine Gaffney at jgaffney@augusta.edu or coned@augusta.edu for details.

Can I be refunded if I withdraw from a course?

Refund deadlines and restrictions for health sciences courses (CDE, CME, CNE, etc.) are determined on a course by course basis. Please refer to the course webpage/brochure for further information.

For PaCE courses a full refund will be given for withdrawal from any course at least 3 business days prior to the first class meeting. No partial refunds will be made for classes missed. If a class is canceled by the PaCE office, students will be contacted and given a choice of transferring to another class or obtaining a refund.

*The refund policies for online classes and on-campus classes are course-specific. Please call (706) 721-2329 for details.*

When are office hours?

The office is open from 8:00 AM to 5:00 PM Monday through Friday.  Professional and Community Education is located in the Augusta University Alumni Center at 919 15th St. Directions from west Augusta: Walton Way toward downtown.  Before 15th Street, turn right off Walton Way onto Chafee Avenue. Turn left into the parking lot (There is signage).  Enter through the Continuing Education door.  After hours registration is only available online.