Getting Help


Call the Help Desk
706-721-4000

Staff are available to take your call 24 hours a day, 7 days a week.


Visit us on campus

Health Sciences Campus Locations

Education Commons Lobby
  • Monday           7:30 a.m. – 7:30 p.m.
  • Tuesday          7:30 a.m. – 7:30 p.m.
  • Wednesday   7:30 a.m. – 7:30 p.m.
  • Thursday        7:30 a.m. – 7:30 p.m.
  • Friday             7:30 a.m. – 5:00 p.m.
  • Saturday         Closed
  • Sunday           Closed
Greenblatt Library IT Help Desk
  • Monday           11:30 a.m. – 5:00 p.m.
  • Tuesday          11:30 a.m. – 5:00 p.m.
  • Wednesday   12:30 a.m. – 5:00 p.m.
  • Thursday        11:30 a.m. – 5:00 p.m.
  • Friday             11:30 a.m. – 5:00 p.m.
  • Saturday         Closed
  • Sunday           Closed

 Summerville Campus locations

Reese Library 1st Floor Information Desk   
  • Monday           7:30 a.m. – 10:00 p.m.
  • Tuesday          7:30 a.m. – 10:00 p.m.
  • Wednesday   7:30 a.m. – 10:00 p.m.
  • Thursday        7:30 a.m. – 10:00 p.m.
  • Friday             7:30 a.m. – 5:00 p.m.
  • Saturday         Closed
  • Sunday           Noon – 10:00 p.m.
Reese Library 2nd Floor Collaboration Space
  • Monday           7:30 a.m. – 10:00 p.m.
  • Tuesday          7:30 a.m. – 10:00 p.m.
  • Wednesday   7:30 a.m. – 10:00 p.m.
  • Thursday        7:30 a.m. – 10:00 p.m.
  • Friday             7:30 a.m. – 5:00 p.m.
  • Saturday         Closed
  • Sunday           Noon – 10:00 p.m.
Allgood Hall E158 IT Help Desk
  • Monday           7:30 a.m. – 10:00 p.m.
  • Tuesday          7:30 a.m. – 10:00 p.m.
  • Wednesday   7:30 a.m. – 10:00 p.m.
  • Thursday        7:30 a.m. – 10:00 p.m.
  • Friday             7:30 a.m. – 5:00 p.m.
  • Saturday         Closed
  • Sunday           Closed
 

 


Submit a request through our web portal
support.ucern.com

Note: The first time you visit you will need to create an account.