When is the Office of Student Financial Aid (OSFA) open? The Summerville campus is open from 8:00am – 5:00pm Monday through Friday.
Why is it when I try calling your office, it is difficult to get through sometimes? Our office handles hundreds of phone calls per week during peak times (like registration)
making it very difficult to get through. We recommend that you try to find the information
you are looking for on our website or on Pounce. You may also send us an email (Summerville campus; Health Sciences campus).
How do I apply for student aid? Complete the Free Application for Federal Student Aid (FAFSA) online. Augusta University uses the FAFSA information to determine how much aid you
will receive. You must complete the FAFSA every year you are in college. The FAFSA
is available every January 1st for the upcoming academic year.
When is the financial aid priority deadline and what does it mean? The financial aid priority deadlines vary by term. The fall deadline is April 1st,
the spring deadline is October 1st, and the summer deadline is March 1st. The OSFA
must receive your ISIR (processed FAFSA) from the Federal Processor as well as any
other required documents (i.e. verification paperwork, C-Flag documentation, etc.)
by the priority date. In other words, your financial aid file must be complete by
the published dates. Meeting the priority deadline ensures that your application will
be processed prior to the published fee payment deadline for the semester you are
How can I check the status of my financial aid? Visit your Pounce account. Pounce displays your financial aid awards or any documents needed to process
your aid. You must accept or decline any “OFFERED” aid in Pounce.
Can you discuss my financial aid with my parents or spouse? Per the Family Education Rights and Privacy Act (FERPA), we cannot discuss your account
to another person without your permission. You must sign and submit to our office
the Student Consent Form. If the form is not submitted in person, then it must be
How much in Stafford Direct Loans can I borrow? A student may borrow the lesser of: 1) the cost of attendance minus other estimated financial assistance; or 2) the Department of Education annual maximum loan limits, which vary by program.
Additional information regarding loan limits can be found at studentaid.ed.gov.
Is financial counseling available? The Office of Student Financial Aid (OSFA) counsels students upon request. You may
contact the Summerville campus at 706-737-1524 to make an appointment.
Can I receive financial aid for the summer semester? Yes, it is likely that you can receive financial aid for the summer semester. If you
did not attend school full-time during the fall and spring semesters and are a Federal
Pell Grant recipient, you may have Pell monies remaining for the summer semester.
You should contact our office to inform us that you will be attending during the summer
and we will assess your remaining eligibility. As for Direct Loans, if you did not
borrow the annual maximum for your grade level over the course of fall and spring
semesters, you may also be eligible for additional funds for summer. You must complete
and submit the Direct Loan Request Form to our office. If you receive the HOPE or Zell Miller Scholarship, you will be automatically
awarded for summer provided that you remain eligible after the spring semester checkpoint.
If you are not a current recipient of the HOPE or Zell Miller Scholarship, you must
complete and submit the HOPE/Zell Miller Scholarship Request Form for review. If you have questions regarding other types of aid, please contact our
What happens to my financial aid eligibility if I withdraw from all of my classes? If you receive financial aid and withdraw from all of your classes, it is possible
that some of your aid must be returned to the appropriate federal program and/or you
may owe a refund to the U.S. Department of Education (ED). This applies to students
who withdraw prior to completing 60% of a term. The Augusta University Business Office
(Student Accounts Division) performs return of funds calculations. These calculations
are based on the percentage of earned aid using a Federal Return of Title IV funds
formula established by ED. Student Accounts notifies the OSFA of the amounts of monies
that must be returned. The OSFA will notify you if you owe monies to ED.
Does my HOPE/Zell Miller Scholarship transfer from my current institution to Augusta
University? It does not automatically transfer. You must complete the HOPE/Zell Miller Scholarship Request Form and submit it to the OSFA. Once your official transcript(s) have been reviewed by
the Admissions Office, your eligibility can be determined.
Can I apply for financial assistance I previously declined? Yes, complete the Financial Aid Adjustment Form and submit it to the OSFA. Your eligibility will then be determined.
Can you notarize documents? Yes, a Notary Public is available in our office.