Frequently Asked Questions


For faculty and staff

*I have a crisis. How do I reach media relations?*

Alert your supervisor then call the paging operator to reach the on-call media relations representative, available 24 hours a day, at 706-721-3893.

*How do I handle calls from the media?*

 If the call concerns an emergency, public safety, personnel, or other sensitive matter, consult with the Department of Media Relations. You can take the caller's contact information and pass it along to Media Relations or request that they call us directly at 706-721-3893.

If you are being asked to comment on an issue or news story, please alert us before scheduling a time to speak with the media. We will vet the media request, assist in scheduling an interview, and arrange for a campus escort, if necessary.

*How do I publicize a news item or campus event?*

Submit your item to Jagwire, the daily news site for Augusta University, to share it with campus.

We'll work together to determine if its appropriate for a press release or media pitch and how to best secure external media coverage, including Augusta area publications, TV stations and regional and national media.

*I'm not sure my item is newsworthy. Can you help?*

The university prioritizes certain types of news for external media coverage, including research breakthroughs or developments, innovative clinical techniques or discoveries, academic programs or initiatives that affect the community outside Augusta University, outstanding scholarship, public service initiatives, student and faculty awards and achievements, unique and timely human interest stories, and exhibitions and performances. Contact us at mediarelations@augusta.edu or 706-721-4706 for guidance.

READ MEDIA GUIDELINES

*How can media relations help me?*

The Department of Media Relations works with the media to position the university as a leading research institution, promote our clinical expertise, and tell the stories of the university's faculty, students and staff. We serve as the liaison between Augusta University and its affiliated hospitals, clinics and research programs, the news media and the public. Our staff:

  • Develops, edits and disseminates news releases, talking points, op-eds, bylined columns, PSAs and media kits
  • Organizes press conferences
  • Responds to media inquiries
  • Pitches newsworthy items to media
  • Escorts all media on campus
  • Manages crisis communications

Want to learn more? Sign up for media training. We can help faculty and staff in your department learn how to position their expertise for the best news coverage. 

*How can I be featured as an expert?*

 The media often seek out Augusta University faculty and staff experts to comment on current events, topics, and issues.  If you would like to share your scholarly or professional expertise with the media, contact us about an expert pitch. The department uses press releases and videos to position faculty with academic expertise as experts in the news. To get started, read the expert guidelines below and email mediarelations@augusta.edu

Expert GuidelinesEXPERT CENTER »

*How can I submit an op-ed to a newspaper?*

Media Relations can assist you with editing and placing an op-ed. Contact a member of the team for guidance.

*Can I get pointers on doing an interview?*

Media Relations can provide media training prior to print or broadcast interviews. A media relations staff member can be present during an interview if you wish, or if it is agreed that it would be in the best interest of the university to do so. Please notify the Media Relations Department when media will be on campus so that they can be assured parking and appropriate access to facilities.

REQUEST MEDIA TRAINING

 

For members of the media 

*How can I receive press releases?*

*How can I find an expert to interview?*

At Augusta University, we seek to connect journalists with diverse and knowledgeable faculty available to speak about issues in the news. Browse profiles, videos and past media coverage to help you find the most relevant expert for your needs.

EXPERT CENTER » NEWS RELEASES »

*Where can I find the university's media policies?*

Learn how to request patient conditions, schedule on-campus interview and more in our media guide.

Media Guide